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Introduction
This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
contacts
Contacts
cta launches consultation on new refund requirements ...
News | 2020-12-21
Disclaimer : This is not a legal document. The explanations and definitions provided are for general guidance purposes only. For legal information on the Maximum Revenue Entitlement, see the Canada Transportation Act, Division VI.
In case of differences between this guide and the legislation,...
Publication | 2020-12-22
contacts
Contacts
cn and cp above their maximum grain revenue entitlements for crop ...
News | 2020-12-22
The Canadian Transportation Agency (Agency) is seeking input on requests by transportation service providers for temporary exemptions from certain provisions of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR).
Transportation service providers have made these...
Consultation | 2021-01-15
This guide has been archived. Please see the updated version of Communicating Key Information to Passengers: A Guide
1. Purpose
Clear and timely communication of accurate information to passengers, including in cases of flight disruptions, is critical to ensuring a positive passenger...
Publication | 2021-01-22
Air Passenger Protection
Know your rights
How to file a complaint
1. Introduction
This guide explains the steps airlines operating to, from and within Canada must take to help seat children under the age of 14 close to their parent, guardian or tutor (...
Publication | 2021-01-22
Message From the Chair and Chief Executive Officer
The 2020-21 reporting year that is nearing its end as I write this message was like no other in our lifetimes. The disruptions caused by the COVID-19 pandemic had significant implications for each of us as individuals, the economy, and societies...
Publication | 2021-02-09
contacts
Contacts
proposed accessible transportation planning and reporting ...
News | 2021-02-13
Effective December 6, 2022
Part I – General tariff information
Explanation of abbreviations, reference marks and symbols
$
Dollar(s)
(C)
Denotes change which results in neither increases or decreases
(I)
Denotes increase
(N)...
Publication | 2022-09-08
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