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Displaying 211-220 of 367 items.
Air passenger protection regulations – Have your say!
contacts Contacts air passenger protection regulations – have your say! ...
News | 2018-05-28
Memorandum of Understanding between the Canadian Transportation Agency and the Secretariat of Communications and Transports of the United Mexican States concerning Engagement and Information Sharing
The Canadian Transportation Agency (the “Agency”) and the Secretariat of Communications and Transports of the United Mexican States, through the Rail Transport Regulatory Agency (the “ARTF”), hereinafter referred to as the “Participants”, Considering that the Agency is an independent, quasi-...
Web page | 2018-02-12
New refund regulations now in force
contacts Contacts new refund regulations now in force ...
News | 2022-09-08
Communicating Key Information to Passengers: A Guide
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (619 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose Clear and timely communication...
Publication | 2021-11-17
Memorandum of Understanding Between the Canadian Transportation Agency and the United States Surface Transportation Board Concerning Engagement and Information Sharing
The Canadian Transportation Agency (the “Agency”) and the United States Surface Transportation Board (the “STB”), hereinafter referred to as the “Participants”, Considering that the Agency is an independent, quasi-judicial Canadian tribunal and economic regulator that makes decisions on a wide...
Web page | 2016-12-13
How to upload files to the secure file transfer system
Read all the instructions first Please read the instructions carefully to make sure you're uploading your documents in the correct folder. How to log in Note: It's recommended to use a desktop computer. You must use a browser with JavaScript enabled. Go to the login page to connect to...
Web page | 2016-08-26
Personal Information Collection Statement
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2016-04-07
Personal Information Collection Statement - Adjudication
All personal information created, held or collected by the Canadian Transportation Agency (Agency) is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked...
Web page | 2016-04-07
FAQs – Amendments to the Air Passenger Protection Regulations (Refunds)
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Related content News release: New refund regulations...
Web page | 2022-06-22
New refund regulations
contacts Contacts new refund regulations ...
News | 2022-06-22

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