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Message from the Chair for International Day of Persons with Disabilities
The Canadian Transportation Agency (CTA) commemorates the International Day of Persons with Disabilities (IDPD) every year on December 3rd. Since 1992, the IDPD has been celebrated worldwide every year on that day in order...
News | 2022-12-02
Message from the Chair and Chief Executive Officer
In many respects, 2021–2022 has been a year of transition for the Canadian Transportation Agency (Agency). The last few years have seen the Agency strengthening the regulatory framework for which it is responsible, particularly concerning air...
Publication | 2022-12-02
Read the pdf (582 KB)
Related content
An Expert Report Regarding the Carriage of Emotional Support Animals On Board Transportation Equipment
Introduction
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR) – which came into effect on...
Publication | 2022-12-07
On June 25, 2020, the Canadian Transportation Agency's (CTA) new Accessible Transportation for Persons with Disabilities Regulations (ATPDR) came into force. They establish modern legally binding requirements for accessible services, technical standards for equipment, communications, training, and...
Web page | 2022-12-07
Overview
This quarterly update shows the number of air travel complaints submitted by passengers to the Canadian Transportation Agency (CTA), per 100 flights and sorted by airline.
Context
The complaint data is based on the information submitted by passengers and may not have been reviewed by...
Web page | 2022-12-19
December 19, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced the publication of new data to provide Canadians with additional information about the air travel sector. The data shows the number of air travel complaints submitted to the...
News | 2022-12-19
OTTAWA – December 22, 2022 - In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of both the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their respective maximum grain revenue entitlements for the crop...
News | 2022-12-22
Notice:
This page presents a previous version of the Accessibility Plan. The current version of the plan is available here: Accessibility Plan 2026-2028
Read the PDF (474 KB)
Watch the ASL video
1. Plain Language Summary of the Plan
ASL version of Plain Language Summary of...
Publication | 2022-12-23
Note: this section is about the accessibility of CTA as an organization. This section is not about regulating accessibility and transportation, which is one of CTA’s mandates.
The CTA is committed to advancing accessibility and making it a priority in the delivery of our services. We put this...
Web page | 2026-01-06
Read the pdf (326 KB)
Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to provide feedback
The Canadian...
Web page | 2023-05-05
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