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Here is some important information for passengers whose flights may have been affected by the labour disruption at WestJet.
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Know your rights
Flight delays and cancellations
Air Passenger Protection Regulations
The Air Passenger Protection...
News | 2023-05-16
May 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate...
News | 2023-05-02
April 27, 2023 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.8295 and the Canadian Pacific Railway Company (CP) at 1....
News | 2023-04-27
April 20, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-04-20
Overview
The Government of Canada is committed to negotiating collective agreements that are fair for employees and reasonable for taxpayers.
However, bargaining groups representing approximately 159,000 public servants may be in a legal strike position as early as mid-April. These employees...
News | 2023-04-12
The Canadian Transportation Agency (Agency) is providing an opportunity for public comments on the application by Canadian National Railway Company (CN) to construct a 47 km spur track (the 'Line') west of the Village of Jansen, Saskatchewan and east of the Town of Nokomis, Saskatchewan. This Line...
News | 2023-02-27
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-14
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13
February 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Today, the Canadian Transportation Agency (CTA) published the quarterly update of the data dashboard for Air travel complaints per 100 flights by airlines for the period ending December 31, 2022. This dashboard provides Canadians...
News | 2023-02-01
OTTAWA – December 22, 2022 - In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of both the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their respective maximum grain revenue entitlements for the crop...
News | 2022-12-22