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Canadian Transportation Agency issues final decision about travelling with emotional support animals
June 23, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Background on the decision related to traveling with emotional support animals Final Decision no. 105-at-c-a-2023 Preliminary Decision no. LET-at-55-2022 Accessible Transportation for...
News | 2023-06-23
Resolving problems
Watch the ASL video   ASL version of Resolving problems End of ASL videos - Resolving problems   Sometimes things can go wrong with even the best-planned trip. If a problem arises or you have a concern related to your trip, let the transportation service...
Web page | 2020-12-03
Planning ahead and making arrangements
Watch the ASL videos   Planning is key ASL version of Planning is key Continue to the next video: Finding information   As a traveller with a disability, you should not face barriers when you travel. It is always a good idea to plan your trip ahead of...
Web page | 2020-12-03
Mobility aids and assistive devices
Watch the ASL videos   Transporting your mobility aid ASL version of Transporting your mobility aid Continue to the next video: Mobility aids at the terminal   Your carrier is required to transport your mobility aid except in the following circumstances...
Web page | 2023-05-05
Service dogs
Watch the ASL videos Confirmation of training ASL version of Confirmation of training and Space for your dog Continue to the next video: Dog relief areas   Your carrier will usually require confirmation that your service dog has been trained for its role...
Web page | 2023-05-05
Travelling with a support person
Watch the ASL videos Assistance while travelling ASL version of Assistance while travelling Continue to the next video: During your trip   Services available from service providers You can arrange to receive help throughout your journey, including:...
Web page | 2023-05-05
At the terminal
Watch the ASL videos   ASL version of be aware of your carrier's check-in time Continue to the next video: Getting information about the terminal   It's time to go! It is essential for you to be aware of your carrier's check-in time to give yourself...
Web page | 2020-12-03
Onboard
Watch the ASL videos   Seating and layout ASL version of Seating and layout Continue to the next video: Announcements   Once onboard, if you are blind or have any other visual impairment, your carrier is required – upon your request – to describe the...
Web page | 2020-12-03
Travelling with severe allergies
Watch the ASL video   Allergy buffer zones ASL version of Allergy buffer zones   End of ASL videos - Travelling with severe allergies   If you have a severe allergy, let your carrier know well in advance of your travel but, at a minimum, 48 hours...
Web page | 2020-12-03
Travelling outside Canada
Watch the ASL video   ASL version of Travelling outside Canada End of ASL videos - Travelling outside Canada   Our tips can also help you if you travel outside the country. Remember, though, that Canadian standards and rules generally don't apply in other...
Web page | 2020-12-03

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