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Displaying 461-470 of 621 items.
Ottawa International Airport Authority
Note: Subject to a Compliance Agreement (1) On or about March 27, 2023, the Ottawa International Airport Authority failed to have a signage that indicates the direction to follow in order to access a designated relief area for service dogs, specifically the designated relief area located past...
Enforcement Actions | 2023-04-14
Flair Airlines Ltd.
(1) On or about October 1, 2022, Flair Airlines Ltd. accepted for carriage and damaged the electric wheelchair of a passenger, and failed to, without charge, immediately provide the passenger with a suitable temporary replacement at the person’s destination, thereby contravening subsection 155(1)...
Enforcement Actions | 2023-04-18
American Airlines Inc.
(1) On or about February 24, 2023, American Airlines, Inc. failed to provide passenger (MZBXUX), affected by the delay of flight AA4550 scheduled to depart on February 24, 2023, the reason for the delay using the available communication method for which he had indicated a preference, including a...
Enforcement Actions | 2023-05-01
Elite Air, Inc.
(A) On or about December 30, 2022, Elite Air, Inc. operated an air service using a Gulfstream V type aircraft bearing registration N529RE from Orlando, Florida USA (MCO) to Toronto, Ontario CA (YYZ), without holding a Canadian aviation document thereby contravening secion57(b) of the Canada...
Enforcement Actions | 2023-05-09
Skyservice Business Aviation Inc.
(1) On or about May 26, 2022, Skyservice Business Aviation Inc. operated an international passenger charter, using an aircraft bearing registration C-GWFM from Toronto, Ontario (YYZ) to Nice, France (NCE) without first obtaining the required charter permit, in the absence of prior written...
Enforcement Actions | 2023-05-15
WestJet
(A) On or about March 11, 2023, at Vancouver International Airport (CYVR), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS1790, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-17
Flair Airlines Ltd.
(A) On or about March 12, 2023, at Vancouver International Airport (CYVR), Flair Airlines Ltd. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number F8264, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-17
American Airlines Inc.
(A) On or about January 18, 2023, American Airlines Inc., advertised the price of an air service on the website www.aa.com without including in the advertisement the total price for each optional incidental service offered for which a fee or charge is payable, thereby contravening paragraph 28(1)(e...
Enforcement Actions | 2023-05-24
Canada Jetlines Operations Ltd.
(1) On or about May 17, 2023, Canada Jetlines Operations Ltd. failed to make available, in simple, clear and concise language, on a digital platform that Canada Jetlines Operations Ltd. uses to sell tickets (http://www.jetlines.com/), the terms and conditions referred to in paragraph 5(1)(a) of the...
Enforcement Actions | 2023-05-25
Air India Limited
(A) On or about May 2, 2023, Air India Limited did not set out an air transportation charge ("Carrier Imposed Surcharges (YQ)") under the heading "Air Transportation Charges" in the booking system found on the web site airindia.in/, thereby contravening subsection 28(3) of the Air Passenger...
Enforcement Actions | 2023-06-01

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