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No Person Left Behind: Working Together to Advance the Accessibility of Air Travel
Check against delivery
I'd like to thank IATA for inviting me to speak today, and congratulate the organization and each of you for organizing and participating in an international conference focused...
Speeches | 2019-12-02
(A) On or about July 29, 2019, when flight TSC309 was delayed on the tarmac at the Rome – Fiumicino Leonardo da Vinci International Airport, Air Transat A.T. Inc did not provide passengers with food, free of charge, in reasonable quantities, taking into account the length of the delay, the time of...
Enforcement Actions | 2019-11-25
Note : this Notice of Violation was withdrawn on February 24, 2021.
Date of revision : February 24, 2021
Enforcement Actions | 2019-11-25
(A) On or about September 11, 2019 at Halifax Stanfield International Airport, United Airlines, Inc. operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at self-service machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of...
Enforcement Actions | 2019-11-25
(A) On or about October 29, 2019, Société Air France, carrying on business as Air France, made reference to an air transportation charge in the booking system found on the web site airfrance.ca/en and did not set out the charge under the heading “Air Transportation Charge”, thereby contravening...
Enforcement Actions | 2019-11-25
Part V.1 of the Air Transportation Regulations sets out requirements for all-inclusive air price advertising.
These rules help consumers easily determine the total price of advertised air services, and encourage fair competition among advertisers of air services.
Help with implementation...
Web page | 2019-10-08
Context
Effective December 8, 2009, the Canadian Transportation Agency (Agency) allows charter flights operated by U.S. carriers under season-long contracts with all professional sports teams that include multiple stops in Canada. Following the amendment of the Air Transportation Regulations, SOR/...
Publication | 2019-09-26
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger.
Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2019-09-05
When severe weather or other uncontrollable events impact your flight and travel dates, you are strongly encouraged to contact your airline, travel agency or tour consolidator as soon as possible to confirm or adjust your travel plans accordingly.
Consult the Government of Canada's Hurricane...
News | 2019-09-04
(A) On or about July 22, 2019 at Halifax Stanfield International Airport, Air Canada operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air...
Enforcement Actions | 2019-08-28