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The Proposed Regulations Amending the Air Passenger Protection Regulations, which would provide new refund requirements, are now published in Part I of the Canada Gazette for public review and comment.
These proposed regulations, that would apply to all future flights to, from and within Canada...
Consultation | 2020-12-21
Introduction
The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap in Canada's air passenger protection framework: the absence of a requirement for airlines to refund tickets when flights are cancelled, or where there is a...
Web page | 2020-12-21
Q1- Why is the CTA holding this consultation?
The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap in Canada's air passenger protection framework.
The Canadian Transportation Agency (CTA) now has the authority, through a...
Web page | 2020-12-21
Disclaimer : This is not a legal document. The explanations and definitions provided are for general guidance purposes only. For legal information on the Maximum Revenue Entitlement, see the Canada Transportation Act, Division VI.
In case of differences between this guide and the legislation,...
Publication | 2020-12-22
OTTAWA – December 22, 2020 – In a determination issued today, the Canadian Transportation Agency (CTA) ruled that revenues of the Canadian National Railway Company (CN) and the Canadian Pacific Railway Company (CP) were above their maximum grain revenue entitlements for the crop year 2019–2020....
News | 2020-12-22
American Sign Language version - Accessible Transportation for Persons with Disabilities Regulations
The following American Sign Language videos are alternate formats of the Accessible Transportation for Persons with Disabilities Regulations.
Alternate formats available
ASL - LSQ
Accessible Transportation for Persons with Disabilities Regulations (ATPDR) -...
Web page | 2020-12-30
Read the pdf (870 Kb)
Introduction
The Access to Information Act (ATIA) enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2020-11-19
Alternate format available
PDF
Introduction
The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA gives Canadian citizens, permanent residents and persons present in Canada the right...
Publication | 2020-11-19
This report covers the 2019 to 2020 fiscal year. A fiscal year runs from April 1 to March 31.
On this page
Service standards for Air Service Licences Issued
As part of its ongoing commitment to provide quality client service, the CTA has developed service standards. Service standards state...
Web page | 2020-07-21
The Canadian Transportation Agency (CTA) is requesting public comments on the application by the Canadian National Railway Company (CN) for approval to construct a railway line as part of a relocation of a portion of its Champlain Subdivision.
Background
The Canada Transportation Act gives the...
Consultation | 2020-06-29