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Displaying 11-20 of 108 items.
Summary of the Personnel Training for the Assistance of Travellers with Disabilities: A Guide
Watch the ASL videos 1. Purpose ASL version of Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: Personnel required to be trained   The Accessible Transportation for Persons with Disabilities Regulations (...
Web page | 2023-12-06
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
December 21 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023 Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
The Canadian Transportation Agency issues administrative monetary penalties to American Airlines for violations of the Air Passenger Protection Regulations
September 28, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023 Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) to the Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
Thank you very much, Mr. Chair. I would like to thank the committee for the invitation to appear today. As you noted, I am accompanied today by Tom Oommen, director general for analysis and outreach at the agency. The agency has a broad economic regulation and dispute resolution mandate. On...
Speeches | 2023-01-12
The Canadian Transportation Agency issues important administrative monetary penalties to WestJet
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13
The Canadian Transportation Agency issues important administrative monetary penalties to Sunwing
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-14
The Canadian Transportation Agency issues administrative monetary penalty to Flair
April 20, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-04-20
Air travel complaints per 100 flights – by airline – April 2022 to March 2023
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-04-27
Media Advisory - Canadian Transportation Agency to hold technical briefing on next steps to strengthen air passenger protection
Gatineau – July 10, 2023 Tom Oommen, Director General, Analysis and Outreach Branch and spokesperson of the Canadian Transportation Agency (CTA) will be holding a virtual technical briefing on the CTA's next steps in the area of air passenger protection and how the CTA plans to strengthen the Air...
News | 2023-07-10
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
Read the pdf (533 KB) Table of contents Introduction Overview Proposed regulatory changes Your feedback and how to submit it How the CTA uses your views Annex A: Rebooking and refunds in APPR 2019 Related content...
Publication | 2023-07-11

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