Agency site
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The Agency monitors rail performance and service issues using publicly available data.
This includes:
CN rail volumes and CPKC rail volumes.
Volume variance across Canada, the US, and Mexico.
Grain service and volume data through the Grain Monitoring Program (GMP) reports.
Additional...
Web page | 2023-12-21
Read the pdf (326 KB)
Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
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The Canadian...
Web page | 2023-05-05
Gender-Based Analysis Plus (GBA+)
Applicability
All departments must complete the GBA Plus supplementary information table. Even if GBA Plus is deemed not relevant to a department’s programs, the department must complete the table and explain how GBA Plus is not relevant.
Institutional GBA Plus...
Web page | 2023-01-20
Shippers have a right to access railway services in Canada under the Canada Transportation Act. This right is the Common Carrier Obligation and is a defining principle of Canadian freight rail service.
We support shippers by:
monitoring railway company level of services,
providing assistance...
Web page | 2023-01-23
Notice of extension
The Canadian Transportation Agency (Agency) accepts that Via Rail, WestJet, Air Canada, Air France, the National Airlines Council of Canada, the International Air Transport Association and Airlines for America require more time to file submissions to justify why the Agency...
Web page | 2023-02-13
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-02-01
February 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Today, the Canadian Transportation Agency (CTA) published the quarterly update of the data dashboard for Air travel complaints per 100 flights by airlines for the period ending December 31, 2022. This dashboard provides Canadians...
News | 2023-02-01
Erratum:
The Canadian Transportation Agency has reviewed the Departmental Plan for fiscal year 2023-24 and has revised the fiscal years (headers), under the section “Core responsibilities: planned results and resources, and key risks” for the table under the subsection “Planned results for...
Publication | 2023-03-09
Gender-Based Analysis Plus (GBA+)
Applicability
All departments must complete the GBA Plus supplementary information table. Even if GBA Plus is deemed not relevant to a department’s programs, the department must complete the table and explain how GBA Plus is not relevant.
Institutional GBA Plus...
Web page | 2023-02-10
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency
Related content
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13