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(A) On or about October 24, 2024 Etihad Airways P.J.S.C. did not set out an air transportation charge (‘’Fuel surcharge’’) under the heading ‘’Air Transportation Charges’’ in the booking system found on the website https://www.etihad.com/en-ca/, thereby contravening subsection 28(3) of the Air...
Enforcement Actions | 2024-11-14
Pursuant to section 180 of the Canada Transportation Act SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Medway Air Ambulance, LLC has committed the following 5 violations by operating an air service using a Learjet 45 type aircraft bearing...
Enforcement Actions | 2024-11-25
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05
(1) On or about September 28, 2024, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination, John F. Kennedy International Airport (JFK) without delay, thereby contravening paragraph 41(...
Enforcement Actions | 2024-12-11
On or about November 8, 2024, Aspen Air Charters Inc. on its website (www.aspenaircharters.com) sold, caused to be sold or publicly offered for sale in Canada an air service without holding a licence issued under Part II of the Canada Transportation Act in respect of that service, thereby...
Enforcement Actions | 2024-12-18