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Displaying 271-280 of 562 items.
Statement on Vouchers
This non-binding statement on vouchers was issued on March 25, 2020, in the face of unprecedented and extraordinary circumstances impacting domestic and international air travel. Because the law does not require airlines to include refund provisions in their tariffs for flights that are cancelled...
Web page | 2020-03-25
American Sign Language version : Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
The following American Sign Language videos are alternate formats of the Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide Alternate formats available PDF - Audio - ASL - LSQ Chapter 1 - Purpose...
Web page | 2020-05-01
Railway Crossings
Are you in a dispute over a railway crossing? If you cannot work it out directly with the other party, the CTA can help. We resolve crossing disputes involving: Landowners who cannot agree with a railway company about building or maintaining, private crossings (including "farm crossings"). We...
Web page | 2023-09-15
Web Accessibility Statement
Watch the ASL video   ASL version of Web Accessibility Statement This is an American Sign Language (ASL) video with no audio End of ASL video - Web Accessibility Statement   The Canadian Transportation Agency (CTA) follows the Government of Canada’s...
Web page | 2020-06-19
Legislation, regulations, codes of practice, standards and guidelines
The Agency sets out expectations for the accessibility of federal transportation. Our regulations provide clear, consistent, legally binding accessibility requirements for federally-regulated transportation. Our codes of practice set out standards for a minimum level of accessibility for persons...
Web page | 2020-06-22
Interpretive Decision – Accessibility-related Applications
Decision No. 33-AT-A-2019 INTERPRETIVE Decision – Applications made pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA). On June 21, 2019 the CTA issued an interpretive decision (33-AT-A-2019) to inform passengers, transportation service providers,...
Web page | 2020-06-22
Training for transportation service providers on how to assist persons with disabilities
Most federal transportation service providers, terminal operators, CATSA, and CBSA are required to train their staff and contracted personnel on how to assist persons with disabilities. The requirements related to training are set out in the Personnel Training for the Assistance of Persons with...
Web page | 2023-04-28
Types of contraventions - Accessible Transportation for Persons with Disabilities Regulations
Administrative Monetary Penalties (maximum penalty amount of $250,000) Most provisions of the ATPDR – over 200 – are now in force. More complex provisions are being phased-in over two years until 2022. The ATPDR have been amended to correct errors and inconsistencies so that the ATPDR are as...
Web page | 2020-06-23
Notice to Industry: Applications for Exemptions from Subsections 115(1) and 138(3) of the Air Transportation Regulations (ATR)
1. Purpose This notice to industry outlines the Agency’s approach to considering applications for exemptions from the filing notice periods that apply to international air services, as set out in subsections 115(1) and 138(3) of the ATR. 2. Legislative references to the Canada Transportation Act...
Web page | 2020-07-17
Consultation Paper - Regulated Interswitching: Proposed Changes To Rate-Setting And Billing
The Canadian Transportation Agency (CTA) sets the rates for regulated interswitching (within 30 kilometres). We propose improving the way we set these rates and the way they appear on waybills. In this paper, we identify four specific changes that we believe would make the rates simpler, fairer,...
Web page | 2020-08-13

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