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Transcripts from working group meetings on the Temporary Exemption Requests from the Accessible Transportation for Persons with Disabilities Regulations
Disclaimer Personal statements Please note that participant comments expressed during the public consultations events are considered personal statements and do not represent the official position of the Canadian Transportation Agency. All participants were given the option to make their oral...
Web page | 2021-05-05
Railway noise and vibration
Complaints about rail noise and vibration The Canada Transportation Act authorizes the Agency to resolve complaints about noise and vibration related to construction or operations by: federal freight railways or public passenger service providers (including urban transit authorities). ...
Web page | 2021-05-19
The Canadian Transportation Agency (CTA) service standards and performance information for fiscal year 2019 to 2020
This report covers the 2019 to 2020 fiscal year. A fiscal year runs from April 1 to March 31. On this page Service standards for Air Service Licences Issued As part of its ongoing commitment to provide quality client service, the CTA has developed service standards. Service standards state...
Web page | 2020-07-21
The Canadian Transportation Agency (CTA) service standards and performance information for fiscal year 2020 to 2021
This report covers the 2020 to 2021 fiscal year. A fiscal year runs from April 1 to March 31. On this page Service Standards for Air Service Licences Issued As part of its ongoing commitment to provide quality client service, the CTA has service standards stating the level of performance that...
Web page | 2021-05-27
New minimum liability insurance coverage requirement effective July 1, 2021
Liability type Aircraft MCTOW Less than 7,500 lbs Aircraft MCTOW between 7,500 and 18,000 lbs Aircraft MCTOW greater than 18,000 lbs Passenger Liability $595,000 for each passenger seats $595,000 for each passenger seats $595,000 for each...
Web page | 2021-06-03
Discussion Paper: Whether General Purpose Debt Should Be Included in the Calculation of Cost of Capital Rates
Introduction As part of its mandate to support the efficiency of Canada's national transportation system, the Canadian Transportation Agency (CTA) calculates regulated cost of capital rates, which the CTA uses in various rail-related determinations – including regulated interswitching and the...
Web page | 2021-07-05
FAQs - Proposed Regulations Amending the Air Passenger Protection Regulations
Q1. Why did the Canadian Transportation Agency (CTA) develop these proposed regulations? The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – highlighted a gap in Canada's air passenger protection framework: the absence of a requirement for...
Web page | 2021-07-02
Highlights of Proposed Airline Refund Requirements
Introduction The COVID-19 pandemic and subsequent collapse of global air travel has revealed a gap in Canada's air passenger protection framework that affects passengers whose flights are delayed or cancelled due to situations outside the airline's control. The Minister of Transport issued a...
Web page | 2021-07-02
Consultation on new refund requirements – written submissions
Disclaimers Third-party information liability disclaimer Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external...
Web page | 2021-07-02
Statistics 2020-2021
Overview Total rulings by Members Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system. As objective and...
Web page | 2021-07-13

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