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Table of contents
Introduction
Overview
Proposed regulatory changes
Your feedback and how to submit it
How the CTA uses your views
Annex A: Rebooking and refunds in APPR 2019
Related content...
Publication | 2023-07-11
contacts
Contacts
the canadian transportation agency launches consultations to ...
News | 2023-07-11
Related content
What We Heard
News Release
Consultation Paper
Submissions
Backgrounder
Air Passenger Protection Regulations
Budget Implementation Act, 2023
The Canadian Transportation Agency (CTA) is publishing a summary of comments...
Consultation | 2023-11-15
Opening Remarks
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency)
Thank you very much, Mr. Chair.
I would like to thank the Committee for the invitation to appear today.
With me is Tom Oommen, Director General, Analysis and...
Web page | 2023-07-24
Canadian
Transportation
Agency
Download the PDF of the Annual Report
Table of contents
Message from the Chair and CEO: Building for the Future
Who we are
The transportation industry context of our work
Regulating transportation
Resolving disputes...
Publication | 2023-10-17
railway company contacts
Railway Company Contacts
guide to railway charges for crossing maintenance and ...
Publication | 2023-09-15
Table of contents
Introduction
Key Issue Scripts
Data
CTA Organizational Information
Additional Information
In this section
APPR vs EU vs US obligations table
Statement on Compliance and Enforcement Policy
AMP Scheme
Process of Investigation
Q and A...
Web page | 2023-09-15
September 18, 2023 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) has determined the 2023 regulated interswitching rates for Zone 5, the new interswitching zone established in the Budget Implementation Act 2023.
Zone 5 was created as a result of...
News | 2023-09-19
Air travel complaint resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
Message from the Chair and Chief Executive Officer
During the 2022-2023 fiscal year, the Canadian transportation industry continued to recover from the COVID-19 pandemic's impacts and adapt to a continuously changing environment. The efficiency of the supply chain continued to be tested, and air...
Publication | 2023-11-09
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