Agency site
Displaying 311-320 of 366 items.
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Message from the Chair and Chief Executive Officer
In many respects, 2021–2022 has been a year of transition for the Canadian Transportation Agency (Agency). The last few years have seen the Agency strengthening the regulatory framework for which it is responsible,...
Publication | 2022-12-02
Check against delivery
No Person Left Behind: Global Action to Advance the Accessibility of Air Travel
Thank you for inviting me to speak today – and a big welcome to colleagues who've travelled here from across North America, Central America, and the Caribbean. You've definitely come to Ottawa...
Speeches | 2018-08-06
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Message from the Chair and Chief Executive Officer
I am writing this introductory message at a time when the COVID-19 pandemic and its widespread impacts are very much on everyone's mind. The pandemic has caused major disruptions to our personal...
Publication | 2020-12-07
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Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. Mobility aids and other assistive devices covered by the ATPDR
This guide explains the requirements in the Accessible...
Publication | 2020-05-01
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Related content
An Expert Report Regarding the Carriage of Emotional Support Animals On Board Transportation Equipment
Introduction
The Accessible Transportation for Persons with Disabilities Regulations (ATPDR) – which came into effect on...
Publication | 2022-12-07
Accessible pdf
The NRC, with the support of the CTA and Transport Canada, has developed expert guidance that sets out best practices for transportation service providers and travel tips for persons with disabilities during COVID-19.
National Research Council Canada
Flight Research...
Web page | 2021-03-09
Read the pdf (549 KB)
Plain language Summary
A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available.
Introduction
A progress report provides updates on the implementation of a...
Publication | 2021-12-22
Read the pdf (507 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Introduction
This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
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1. Introduction
The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
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1. Introduction
The Canadian Transportation Agency (CTA) is Canada’s longest-standing independent, expert tribunal and regulator. One of the CTA’s core mandates is the protection of the fundamental right of persons with disabilities to accessible...
Web page | 2020-11-26
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