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Opening Remarks – Chair and CEO France Pégeot
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Good afternoon,
I am pleased to be with you today to discuss accessible air transportation for persons with disabilities.
The Canadian Transportation Agency has three main responsibilities.
We help ensure that the national...
Speeches | 2024-05-22
July 17, 2024 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - British Airways Plc - $75,000 - Issuance: July 17, 2024
Monetary Penalty Framework
Compliance and Enforcement Policy
The Canadian...
News | 2024-07-17
Gatineau, Quebec, December 20, 2024 – Proposed amendments to the Air Passenger Protection Regulations (APPR) have been published in the Canada Gazette, Part I, for consultation. The Canadian Transportation Agency (CTA) will hold a virtual technical briefing to provide information about these...
News | 2024-12-20
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation.
Enforcement officers monitor compliance with the following...
Web page | 2024-09-06
(1) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 4 violations of failing to apply the terms and conditions of carriage specified in its tariff CTA(A...
Enforcement Actions | 2024-02-09
(1) On or about March 03, 2023, the Winnipeg Airports Authority failed to ensure that members of personnel who have received training required by Part 1 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) also received, at least once every three years, refresher...
Enforcement Actions | 2024-02-28
(A) On or about October 11, 2023, at Dublin Airport, WestJet failed to permit a person with a disability to board in advance of other passengers, on flight WS5, when the person had requested assistance with boarding, locating their passenger seat or cabin, transferring between a mobility aid and...
Enforcement Actions | 2024-04-08
(1) On or about September 21, 2023, at Winnipeg Richardson International Airport (YWG), Flair Airlines Ltd. failed to assist a passenger with a disability, who travelled on Flair Airlines Ltd. flight F8856 and had requested assistance in proceeding to the general public area, thereby contravening...
Enforcement Actions | 2024-04-11
(A) On or about August 18, 2023, Air Canada failed to ensure that a member of personnel who has received training required by Part 1 of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) also received, at least once every three years, refresher training that is suitable...
Enforcement Actions | 2024-04-15
(1) On or about March 12, 2024, the Edmonton Regional Airports Authority failed to identify, by tactile and Braille signage, the designated area for service dogs to relieve themselves located in the public area of the terminal (north of Door 1, Arrivals level), thereby contravening paragraph 227(1...
Enforcement Actions | 2024-05-06