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Displaying 611-620 of 676 items.
CTA 101 - Introducing a job aid to enhance the safe handling and stowage of mobility aids during air travel
April 27, 2026 – Gatineau, QC - The Canadian Transportation Agency (CTA) introduces a job aid tool designed to support airlines and ground handlers in the safe and secure handling of mobility aids during air travel. Mobility aids are essential extensions of personal autonomy. Damage or mishandling...
News | 2026-04-27
List of arbitrators for arbitration pursuant to sections 36.2, 169.42 and 169(1) of the Canada Transportation Act
List of Arbitrators call out The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions. With the help of the ADR...
Web page | 2024-10-07
Accessible transportation Guidance and Resources
Featured resources Best Practices for Indoor Relief Areas for Service Dogs in Terminals International Working Group on Special Service Request Codes Take charge of your travel: Resources for...
Web page | 2022-11-07
Accessible transportation complaints help line
Watch the ASL video ASL version of Accessible transportation complaints help line   Callers to the help line can have access to a staff member if they have questions relating to accessible transportation, or if they need help filing an accessibility complaint....
Web page | 2020-06-23
Guideline on the Canadian Transportation Agency's Complaint Resolution Office air travel complaints process
1. Purpose (1) This guideline sets out the Complaint Resolution Office process for dealing with air travel complaints. (2) It provides instructions for passengers and airlines on the steps in the process, how they can participate and the deadlines that apply. (3) This guideline applies to all...
Web page | 2023-09-30
Service dogs: A Guide
Read the PDF version (443 ko) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Chapter 2. What is considered to be a service dog   This guide explains the obligations of transportation...
Publication | 2026-04-20
National AccessAbility Week – Message from the Chair
May 29, 2026 – Gatineau, QC – Canadian Transportation Agency As the Canadian Transportation Agency (CTA) marks National AccessAbility Week, I am proud to reflect on the progress we have made together and on the work that continues to guide us toward a barrier-free national transportation system....
News | 2026-05-29
Our organization
The Canadian Transportation Agency (CTA) is an independent regulator and quasi-judicial tribunal which contributes to a competitive, economic, efficient and accessible national transportation system. It operates within the context of the very large and complex Canadian transportation system. The...
Web page | 2026-06-01
Members
Fred Gaspar Vice-Chair Fred Gaspar was appointed Vice-Chair of the Canadian Transportation Agency (CTA) in June 2026. Fred joins the CTA from NAV CANADA where he served as Vice President and Chief Stakeholder Relations and Communications Officer. Prior to that role, Fred was...
Web page | 2026-06-02
Reporting obligations under the Fighting Against Forced Labour and Child Labour in Supply Chains Act 2025-2026
Part 1 : Identifying Information Canadian Transportation Agency April 1, 2025 – March 31st, 2026. This is an original report. This report is not produced by a federal Crown corporation or a subsidiary of a federal Crown corporation. Part 2 : Report Contents 2.1 Structure, activities and...
Publication | 2026-06-09

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