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Displaying 1-10 of 16 items.
December 21 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $97,500 - Issuance: December 21, 2023
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an...
News | 2023-12-21
December 13, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $52,500 - Issuance: December 12, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement...
News | 2023-12-13
November 9, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - Air Canada - $110,000 - Issuance: November 9, 2023
Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy...
News | 2023-11-09
September 28, 2023 – Gatineau, QC – Canadian Transportation Agency
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Administrative monetary penalty - American Airlines inc. - $51,000 - Issuance: September 28, 2023
Administrative monetary penalty - American Airlines inc. - $13,500 - Issuance: September...
News | 2023-09-28
August 16, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-08-16
August 4, 2023 – Gatineau, QC – Canadian Transportation Agency
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Enforcing Compliance – enforcement actions and types of violations
Compliance and Enforcement Policy
The Canadian Transportation Agency (CTA) has issued an administrative monetary...
News | 2023-08-04
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Consultation on proposed changes
Consultation Paper
Backgrounder
Air Passenger Protection Regulations
Budget Implementation Act, 2023
July 11, 2023 – Gatineau, QC – Canadian Transportation Agency
Today, the Canadian Transportation...
News | 2023-07-11
Gatineau – July 10, 2023
Tom Oommen, Director General, Analysis and Outreach Branch and spokesperson of the Canadian Transportation Agency (CTA) will be holding a virtual technical briefing on the CTA's next steps in the area of air passenger protection and how the CTA plans to strengthen the Air...
News | 2023-07-10
Canadian Transportation Agency issues final decision about travelling with emotional support animals
June 23, 2023 – Gatineau, QC – Canadian Transportation Agency
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Background on the decision related to traveling with emotional support animals
Final Decision no. 105-at-c-a-2023
Preliminary Decision no. LET-at-55-2022
Accessible Transportation for...
News | 2023-06-23
As stated in the Air Passenger Protection Regulations, passengers who feel that they have not received compensation or other entitlements that they should have received from Air Canada for recent cancelled flights should make a claim directly with the airline.
If the airline does not respond to...
News | 2023-06-07