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(A) On or about April 27, 2022, Calm Air International LP advertised the price of an air service on the website calmair.com and in an email sent from social@calmair.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby...
Enforcement Actions | 2022-09-23
(A) On or about April 27, 2022, Flair Airlines Ltd. advertised the price of an air service on the
website flyflair.com without including in the advertisement the name and amount of each tax, fee or charge relating to the air service that is a third party charge, thereby contravening paragraph 28(1...
Enforcement Actions | 2022-07-18
(A) On or about January 06, 2022, WestJet failed to provide the reason for the delay, cancellation, or denial of boarding to affected passengers (VZRVNP) thereby contravening paragraph 13(1)a of the Air Passenger Protection Regulations.
(B) On or about December 31, 2021, WestJet failed to provide...
Enforcement Actions | 2022-04-25
(A) On or about January 28, 2022, Qatar Airways Group (Q.C.S.C.) advertised the price of an air service on the website www.qatarairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR.
(B) On or about...
Enforcement Actions | 2022-03-02
(A) On or about November 26, 2021 Swoop Inc. advertised the price of an air service on the website flyswoop.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the APPR.
Enforcement Actions | 2021-12-23
(A) On or about November 30, 2021, British Airways Plc advertised the price of an air service on the website britishairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the Air Passenger Protection Regulations...
Enforcement Actions | 2021-12-13
(A) On or about September 2, 2021, Cascadia Airways Inc. advertised the price of an air service on the website cascadiaair.com without including in the advertisement the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air...
Enforcement Actions | 2021-11-26
(A)On or about December 11 2019, British Airways Plc. Advertised the price of an air service without setting out all third party charges under the heading "Taxes, Fees and Charges" in the booking system found on the web site britishairways.com/en-ca, thereby contravening subsection 28(2) of the Air...
Enforcement Actions | 2020-02-05
(A) On or about July 29 2019, JustFly Inc. advertised the price of an air service without including in the advertisement the total price that must be paid to the advertiser to obtain the air service in the booking system found on the web site flighthub.com, thereby contravening paragraph 28(1)(a)...
Enforcement Actions | 2020-01-27
(A) On or about July 29, 2019, when flight TSC309 was delayed on the tarmac at the Rome – Fiumicino Leonardo da Vinci International Airport, Air Transat A.T. Inc did not provide passengers with food, free of charge, in reasonable quantities, taking into account the length of the delay, the time of...
Enforcement Actions | 2019-11-25