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The following is a list of carriers that currently file tariffs with the Canadian Transportation Agency applicable to scheduled international transportation to/from Canada. This list should be used for determining baggage rule selection as per the Interline Baggage Rules for Canada for...
Web page | 2025-10-15
What is this guide for?
This guide is intended to help Canadian applicants successfully apply for a domestic, a scheduled international or a non-scheduled international licence.
What constitutes a complete application?
The following documents must be provided as part of the licence application...
Publication | 2025-08-25
Air travel complaint resolution process
The CTA's simplified complaint process will be easy to access, more efficient and use new systems and technology to deliver faster outcomes to air passengers who submit complaints to the CTA. The process applies to all air...
Web page | 2025-05-31
The Budget Implementation Act, 2023, which was passed on June 22, 2023, modified the Canada Transportation Act (the Act), requiring updates to the Air Passenger Protection Regulations (APPR). As per the Act, proposed amendments were drafted after consultation with the Minister of Transport.
On...
Consultation | 2025-03-07
Gatineau, Quebec, January 8, 2025 – The Canadian Transportation Agency (CTA) has updated the list of large and small airlines for 2025.
According to the Air Passenger Protection Regulations, large airlines are those that have carried more than two million passengers in each of the two preceding...
News | 2025-01-08
February 27, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $204,000 against WestJet for violations of the Air Passenger Protection Regulations.
Between June 29 and July 3, 2024, multiple WestJet...
News | 2025-02-27
The airline must always ensure that you complete your itinerary as soon as possible.
In All Situations: the airline must rebook you on another flight if your original flight is delayed for 3 hours or more, or is cancelled.
Rebooking
Large airlines must rebook you on the next available flight...
News | 2025-04-15
May 8, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $120,000 against Porter Airlines for violations of the Accessible Transportation for Persons with Disabilities Regulations (ATDPR).
On...
News | 2025-05-08
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Background
The Canadian Transportation Agency (CTA) is consulting on a request from the International Air Transport Association (IATA) for the CTA to grant certain exemptions to IATA member air carriers from the requirements set out in the Canada Transportation Act (Act) and the Air...
Consultation | 2025-06-25
July 11, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $52,200 against American Airlines for violations of the Air Passenger Protection Regulations (APPR).
Between December 4, 2024, and April 11...
News | 2025-07-14