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Air Passenger Protection Regulations now finalized
In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different...
Consultation | 2019-07-08
Introduction
Amendments to the Air Transportation Regulations (ATR) were finalized and published in Part II of the Canada Gazette on May 31, 2019.
The regulations reflect input that the CTA heard from the public, the air industry, experts and other interested parties during consultations held...
Web page | 2019-08-13
The Canadian Transportation Agency (CTA) is requesting comments from interested stakeholders on the basic fare requirement, including the circumstances in which an air carrier should be exempted from identifying a basic fare in their tariff.
BACKGROUND
The CTA regulates domestic air...
Consultation | 2019-02-13
Flair Airlines has cancelled service for various flights between certain Canadian and US cities. Currently Flair Airlines reports that it is offering refunds to passengers who have not yet travelled, or it is repatriating passengers needing to fly back home. You may be eligible for a refund, to be...
News | 2019-02-22
The Canadian government has issued travel advisories for Pakistan and certain regions in India, which can be read at the following links:
https://travel.gc.ca/destinations/pakistan
https://travel.gc.ca/destinations/india
As a result, major airlines are cancelling and rerouting flights to those...
News | 2019-02-27
If you are affected by WOW airlines' bankruptcy, we suggest the following:
Contact your travel agent or other transportation providers as soon as possible to make alternative arrangements.
If you paid by credit card, contact the credit card company to see if you are eligible to be reimbursed or...
News | 2019-03-28
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (HillTimes 2019-04-01)
Important changes are coming to the economic and accessibility-related regulatory framework in which airlines in Canada operate, as three sets of regulations made by the Canadian Transportation Agency (CTA)...
Speeches | 2019-04-02
Arriving at destination: Regulatory modernization comes to Canada's aviation sector
by Scott Streiner, Chair and CEO, Canadian Transportation Agency (HillTimes 2019-04-01)
News | 2019-04-02
Note : The scope of the Notice of Violation dated April 8, 2019 has been revised.
Date of revision : August 9, 2021
(A3) On or about the 16th day of April, 2018, Sunwing Airlines Inc. did not apply Rule 16(a) of its Scheduled International Tariff, by failing to provide the passenger with a meal...
Web page | 2019-04-08
April 8, 2019 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today issued its determination, in the matter of widespread service issues experienced by passengers on Sunwing flights to or from Toronto Pearson International Airport or Montréal Pierre Elliott...
News | 2019-04-08