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Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air Canada has committed the 20 following violations, not providing passengers with the minimum compensation referred to in subsection 19(...
Enforcement Actions | 2024-10-03
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing SkyTaxi Sp. z o.o. carrying on business as SkyTaxi has committed the 3 following violations, SkyTaxi operated an international goods...
Enforcement Actions | 2024-10-03
On or about June 19, 2024, at Calgary International Airport (YYC), WestJet failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number WS123, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2024-10-09
On or about June 28, 2024, at Edmonton International Airport (YEG), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC166, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2024-10-23
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Precision Aviation, Inc. has committed the following 10 violations, operated an air service using a Cessna 560 Citation Ultra type aircraft...
Enforcement Actions | 2024-10-31
On or about November 15, 2023, at Cancun International Airport (CUN), WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(c) of...
Enforcement Actions | 2024-11-13
(A) On or about October 24, 2024 Etihad Airways P.J.S.C. did not set out an air transportation charge (‘’Fuel surcharge’’) under the heading ‘’Air Transportation Charges’’ in the booking system found on the website https://www.etihad.com/en-ca/, thereby contravening subsection 28(3) of the Air...
Enforcement Actions | 2024-11-14
Pursuant to section 180 of the Canada Transportation Act SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Medway Air Ambulance, LLC has committed the following 5 violations by operating an air service using a Learjet 45 type aircraft bearing...
Enforcement Actions | 2024-11-25
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05
(1) On or about September 28, 2024, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination, John F. Kennedy International Airport (JFK) without delay, thereby contravening paragraph 41(...
Enforcement Actions | 2024-12-11