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Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), A designated Enforcement officer has issued a notice of violation believing WestJet has committed 7 violations, after being unable to provide a confirmed reservation in accordance with subsection 18(1), failed to, at the...
Enforcement Actions | 2024-08-27
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a Designated Enforcement Officer has issued a notice of violation believing Flair Airlines Ltd. has committed 53 violations, where they did not provide passengers with the minimum compensation referred to in subsection ...
Enforcement Actions | 2024-08-02
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a Designated Enforcement Officer has issued a notice of violation believing Porter Airlines (Canada) Limited has committed the 10 violations, where they did not provide passengers with the minimum compensation referred...
Enforcement Actions | 2024-07-29
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), A designated Enforcement officer has issued a notice of violation believing Air Liaison Inc. has committed 26 violations, where they did not provide the prescribed compensation requested by the passengers or an...
Enforcement Actions | 2024-07-15
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) a Designated Enforcement Officer has issued a notice of violation believing American Airlines, Inc. has committed 11 violations where they did not provide the prescribed compensation requested by a passenger or an...
Enforcement Actions | 2024-07-02
(A) On or about February 9, 2024, Flair Airlines Ltd. advertised the price of an air service on a social
media platform, specifically Facebook on the verified Flair Airlines Ltd. page, without including the point of
origin and point of destination of the service, thereby contravening paragraph 28...
Enforcement Actions | 2024-05-31
(A) On or about April 2, 2024 Bermudair Limited advertised the price of an air service on the website https://www.flybermudair.com/en without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian dollars, thereby contravening paragraph 28(1)(...
Enforcement Actions | 2024-04-25
(A) On or about April 2, 2024, 2320127 Ontario Inc. carrying on business as Slate Falls Airways advertised the price of an air service on the website https://www.slatefallsair.com without including the total price that must be paid to the advertiser to obtain the air service, expressed in Canadian...
Enforcement Actions | 2024-04-25
(A) On or about January 4, 2024, at Toronto Pearson International Airport (CYYZ), Flair Airlines Ltd. failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number F81602, thereby contravening subsection 13(4) of the Air Passenger Protection...
Enforcement Actions | 2024-03-27
(1) On or about December 22, 2023, at Vancouver International Airport (YVR), Horizon Air Industries, Inc. failed to provide the passengers, by means of an audible announcement, with information regarding the reason for the delay for flight number QX2244, the compensation to which they may be...
Enforcement Actions | 2024-03-01