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Procedures for adjudicating factual reviews of warnings issued under paragraph 180(b)(i) of the Canada Transportation Act (CTA) for contraventions of CTA Accessibility Regulations or the Accessible Canada Act
Where a Notice of Violation (NoV) that contains a warning is issued by a Designated...
Web page | 2021-03-31
All public Decisions, Determinations, Orders and certain Interim Decisions since 1988 issued by the Canadian Transportation Agency (formerly known as the National Transportation Agency) are published in this database. Some decisions are confidential and are not published.
Service standard
The...
Web page | 2021-03-22
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2020-11-04
This report covers the 2019 to 2020 fiscal year. A fiscal year runs from April 1 to March 31.
On this page
Service standards for Air Service Licences Issued
As part of its ongoing commitment to provide quality client service, the CTA has developed service standards. Service standards state...
Web page | 2020-07-21
This report covers the 2018 to 2019 fiscal year. A fiscal year runs from April 1 to March 31.
On this page
Service standards for Air Service Licences Issued
Service standards for Charter Permits for Canadian Originating Non-Scheduled International Air Services
As part of its ongoing...
Web page | 2019-09-16
This policy outlines the CTA's approach to helping regulated parties understand their regulatory obligations.
CTA Context
The CTA is an independent, quasi-judicial tribunal and regulator that has, with respect to all matters necessary for the exercise of its jurisdiction, all the powers of a...
Web page | 2019-09-09
Acts
The CTA has primary responsibility for carrying out the provisions of the Canada Transportation Act. It also shares responsibility for the following laws:
Accessible Canada Act, 2019
Canada Marine Act
Canadian Environmental Assessment Act, 2012
Civil Air Navigation Services...
Web page | 2019-09-09
List of forms
Instructions to download and open a PDF form
Translation – required information (PDF)
Verification by affidavit (PDF)
Verification by witnessed statement (PDF)
Authorization of representative (PDF)
Application
Answer to application
Reply to answer
Intervention
Response to...
Web page | 2019-08-30
In 2016, the Canadian Transportation Agency (CTA) launched the Regulatory Modernization Initiative to update the suite of regulations, guidance materials and tools it administers and ensure that they keep pace with changing business models, user expectations and best practices in the...
Web page | 2019-07-30
We are currently upgrading our web service. The air travel complaints service is currently not available as we perform this maintenance. Thank you for your patience.
Web page | 2019-07-11
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