Agency site

Displaying 361-370 of 404 items.
Rulings and Determinations
Rulings The Agency issues decisions and orders on matters and disputes that involve federally-regulated air, rail and marine transportation operations, their customers and other stakeholders. Agency decisions, orders, and interlocutory decisions Note: If a discrepancy exists between...
Web page | 2015-07-15
Sample tariff: 2014
... has the passenger’s full name and booking reference, contacts the carrier and seeks information on the passenger’s booking or ...
Web page | 2015-03-20
Careers at the Canadian Transportation Agency
The Canadian Transportation Agency has a long-standing reputation as a trusted and respected Government of Canada tribunal and regulator. That's because transportation matters to us. We work hard to ensure that our national transportation system is competitive, efficient and accessible to all...
Web page | 2025-03-21
Transport agreements
Explanatory notes The Agency publishes certain public information about Canada's air transport agreements and arrangements such as the traffic rights that may be exercised by designated airlines under air agreements or other instruments. Countries included in the "Agreement on Air Transport...
Web page | 2016-09-21
Air carrier tariffs posted on websites
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger. Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2026-01-13
Contact an enforcement officer
If you are aware of any violation to the Canada Transportation Act or related regulations, or if you find an air fare advertisement does not comply with the all-inclusive air price advertising regulations, send an email to: OTC.conformite-compliance.CTA@otc-cta.gc.ca. You may also contact the...
Web page | 2025-05-14
Appendix A:Terminal Code – Compliance by Airports with Public Information Requirements
Overall Compliance Ranking for Air Terminals The PDF of Appendix A shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from May 2009, and the second reflecting the Overall Compliance...
Web page | 2015-09-11
Appendix C: Terminal Code – Compliance by Ferry Terminals with Public Information Requirements
Overall Compliance Ranking of Ferry Terminals The PDF of Appendix C shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11
Air Services Price Advertising: Long Descriptions
Image 1: Non Regulated Advertisement This is an example of a non-regulated advertisement. The text of the advertisement reads: "Cheap Flights to Toronto. Lowest fares. Up to 20% off the total fare. www.flyabc.com" A note on the advertisement explains that: "The advertisement is not regulated...
Web page | 2014-01-07
Appendix B: Terminal Code – Compliance by Via Rail with Public Information Requirements
Overall Compliance Ranking Canadian rail terminals The PDF of Appendix B shows the Overall Compliance Ranking of various Canadian terminals. Page 1 of the PDF is divided into 2 tables: the first reflecting the Overall Compliance Ranking from December 2009, and the second reflecting the Overall...
Web page | 2015-09-11

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