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Displaying 121-130 of 524 items.
Greater Toronto Airports Authority
(1) On or about February 8, 2023, Greater Toronto Airports Authority failed to have a designated area for service dogs to relieve themselves that is identified by tactile and Braille signage, specifically the designated relief area located in Terminal 1 (International – Located on the Arrival...
Enforcement Actions | 2023-02-17
Sunwing Airlines Inc.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Sunwing Airlines Inc. has committed 32 violations of failing to provide the reason for a delay of flight to affected passengers, contrary...
Enforcement Actions | 2023-02-14
The Canadian Transportation Agency issues important administrative monetary penalties to Sunwing
February 14, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-14
The Canadian Transportation Agency issues important administrative monetary penalties to WestJet
February 13, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy The Canadian Transportation Agency (CTA) has issued administrative monetary...
News | 2023-02-13
WestJet
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing WestJet has committed 122 violations of not providing the prescribed compensation requested by a passenger or an explanation as to why...
Enforcement Actions | 2023-02-09
Swoop Inc
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Swoop Inc. has 61 violations of not providing the prescribed compensation requested by a passenger or an explanation as to why...
Enforcement Actions | 2023-02-03
9736140 Canada Inc. (Pascan Aviation)
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 as amended (CTA), the undersigned Enforcement Officer has issued this notice of violation, believing 9736140 Canada Inc. (Pascan Aviation) , has committed 22 violations of not providing the prescribed compensation requested by...
Enforcement Actions | 2023-02-03
Porter Airlines (Canada) Limited
(A) On or about January 23, 2023, Porter Airlines (Canada) Limited advertised the price of an air service on their Facebook page without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the Air Passenger Protection...
Enforcement Actions | 2023-02-03
1263343 Alberta Inc. (Lynx Air)
(A) On or about January 24, 2023, 1263343 Alberta Inc. (Lynx Air) advertised the price of an air service in a marketing email sent by noreply@lynxair.com without including the total price that must be paid to the advertiser to obtain the air service, thereby contravening paragraph 28(1)(a) of the...
Enforcement Actions | 2023-02-03
Dashboard – Number of Complaints per 100 Flights flown by airlines for the period ending December 2022
February 1, 2023 – Gatineau, QC – Canadian Transportation Agency Today, the Canadian Transportation Agency (CTA) published the quarterly update of the data dashboard for Air travel complaints per 100 flights by airlines for the period ending December 31, 2022. This dashboard provides Canadians...
News | 2023-02-01

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