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(1) On or about October 7, 2023, KMR Aviation, Inc. operated an air service using a Bombardier Challenger 604 type aircraft bearing registration N1VR from San Jose, California, USA (SJC) to Vancouver, British Columbia, Canada (CYVR) without holding a licence issued under Part II of the Canada...
Enforcement Actions | 2024-07-05
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) a Designated Enforcement Officer has issued a notice of violation believing American Airlines, Inc. has committed 11 violations where they did not provide the prescribed compensation requested by a passenger or an...
Enforcement Actions | 2024-07-02
(A) On or about January 21, 2024, Porter Airlines (Canada) Limited failed to ensure a member of personnel who may be required to interact with the public or to participate in making decisions or in developing policies or procedures in relation to the requirements of these Regulations, received...
Enforcement Actions | 2024-06-21
Between March 14, 2024 and May 20, 2024, Calgary Airport Authority failed to clean and maintain on a regular basis, a designated area for service dogs to relieve themselves, specifically the designated relief area located outside Door 9, thereby contravening paragraph 227(1)(b) of the Accessible...
Enforcement Actions | 2024-06-14
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the Designated Enforcement Officer has issued a notice of violation believing Reva, Inc. has committed 14 violations of operating air services using aircraft bearing registrations N302RV, N990LC, N535RV, N441PC between...
Enforcement Actions | 2024-06-06
(A) On or about February 9, 2024, Flair Airlines Ltd. advertised the price of an air service on a social
media platform, specifically Facebook on the verified Flair Airlines Ltd. page, without including the point of
origin and point of destination of the service, thereby contravening paragraph 28...
Enforcement Actions | 2024-05-31
(1) On or about August 2, 2023, Société Air France did not comply with an order made by the Canadian Transportation Agency pursuant to subsection 172.1(2) of the Canada Transportation Act (CTA), which required it to train identified personnel in the manner detailed in the Order section of the...
Enforcement Actions | 2024-05-21
(1) On or about October 31, 2023, at San Jose del Cabo International Airport, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination without delay, thereby contravening paragraph 41(1)(...
Enforcement Actions | 2024-05-21
(A) On or about October 5, 2023, WestJet failed to ensure a member of personnel who may be required to interact with the public or to participate in making decisions or in developing policies or procedures in relation to the requirements of these Regulations, received training that provides an...
Enforcement Actions | 2024-05-09
(1) On or about March 12, 2024, the Edmonton Regional Airports Authority failed to identify, by tactile and Braille signage, the designated area for service dogs to relieve themselves located in the public area of the terminal (north of Door 1, Arrivals level), thereby contravening paragraph 227(1...
Enforcement Actions | 2024-05-06