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Displaying 21-30 of 74 items.
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At a glance
From the Chair and Chief Executive Officer (CEO)
Plans to deliver on core responsibilities and internal services
Core responsibility 1: Independent regulatory and dispute-resolution services for transportation providers and users
Internal...
Publication | 2026-03-13
March 30, 2026 — Gatineau, Quebec — The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $426,000 against Air Canada for violations of the Air Passenger Protection Regulations (APPR). This enforcement action follows a comprehensive investigation conducted in...
News | 2026-03-30
April 2, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $66,000 against Flair Airlines for violations of the Air Passenger Protection Regulations (APPR).
On or about June 14, September 6, November 5, and 26th, 2025, Flair...
News | 2026-04-02
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during one of the quarterly periods. Airlines that did not meet these criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2026-04-10
On this page
The need for a job aid system
Discussions with subject matter experts
Observing ground handler operations
Prototyping a job aid system
Evaluating the job aid system
Finalizing the job aid system
Selecting the right materials
Integrating the job aid system into...
Publication | 2026-04-27
April 27, 2026 – Gatineau, QC - The Canadian Transportation Agency (CTA) introduces a job aid tool designed to support airlines and ground handlers in the safe and secure handling of mobility aids during air travel.
Mobility aids are essential extensions of personal autonomy. Damage or mishandling...
News | 2026-04-27
April 30, 2026 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9864 and the Canadian Pacific Kansas City (CPKC) Railway...
News | 2026-04-30
Read the PDF version (443 ko)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. What is considered to be a service dog
This guide explains the obligations of transportation...
Publication | 2026-04-20
May 29, 2026 – Gatineau, QC – Canadian Transportation Agency
As the Canadian Transportation Agency (CTA) marks National AccessAbility Week, I am proud to reflect on the progress we have made together and on the work that continues to guide us toward a barrier-free national transportation system....
News | 2026-05-29
Alain Langlois
Chair
Alain Langlois is a transportation law expert who has spent most of his career providing strategic legal and policy advice to the Government of Canada on matters falling within Parliament’s legislative authority. His work has covered major infrastructure projects...
Web page | 2026-06-01