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Displaying 261-270 of 319 items.
Porter Airlines (Canada) Limited
On or about February 11, 2025, Porter Airlines (Canada) Limited advertised the price of an air service in an advertisement on Instagram without including the point of origin and point of destination of the service and whether the service is one-way or round-trip, thereby contravening paragraph 28(1...
Enforcement Actions | 2025-02-17
EW Discover GmbH dba Discover Airlines
(A) On or about June 19, 2024, at Calgary International Airport (YYC), EW Discover GmbH dba Discover Airlines, failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number 4Y073, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2025-02-17
WestJet
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued a notice of violation believing WestJet has committed 68 violations after being unable to provide a confirmed reservation in accordance with subsection 18(1), failed to, at the...
Enforcement Actions | 2025-05-13
Porter Airlines (Canada) Limited
(A) On or about August 30, 2024, Porter Airlines (Canada) Limited failed to provide a passenger, who was denied boarding on flight PD441, with the information referred to in subsection 13(1) using the available communication method for which she indicated a preference, including a method that is...
Enforcement Actions | 2025-03-18
Air Canada
(A) On or about December 20, 2024, at Vancouver International Airport (CYVR), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC296, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2025-03-18
Saudi Arabian Airlines Corporation
(A) On or about March 4, 2025, Saudi Arabian Airlines Corporation, carrying on business as Saudi Arabian Airlines, set out an air transportation charge in the booking system found on the web site https://www.saudia.com/en-CA as if it were a third party charge, thereby contravening section 30 of the...
Enforcement Actions | 2025-03-20
Air India Limited
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), the undersigned enforcement officer has issued this notice of violation believing Air India Limited has committed 25 of the following violations, by not providing passengers with the minimum compensation referred to in...
Enforcement Actions | 2025-03-24
Air China Limited
(A) On or about January 31, 2025, Air China Limited advertised the price of an air service originating in Canada on their mobile application without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the Air Passenger Protection...
Enforcement Actions | 2025-03-25
Flair Airlines Ltd.
On or about January 3, 2025, at Vancouver International Airport, Flair Airlines Ltd. failed to provide assistance services, on the request of a person with a disability and without delay, to assist the person in proceeding to the boarding area after check-in for flight F8856, thereby contravening...
Enforcement Actions | 2025-04-02
Flair Airlines Ltd.
(A) On or about October 2, 2024, Flair Airlines Ltd. failed to make available, in simple, clear and concise language, on a document on which the itinerary of a passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR), thereby...
Enforcement Actions | 2025-04-02

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