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Important information for travellers who experience a schedule change, or a flight cancellation, ahead of their travel
The airline must always ensure that you complete your itinerary as soon as possible. In All Situations: the airline must rebook you on another flight if your original flight is delayed for 3 hours or more, or is cancelled. Rebooking Large airlines must rebook you on the next available flight...
News | 2025-04-15
Porter Airlines penalized for violations of the ATPDR
May 8, 2025 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $120,000 against Porter Airlines for violations of the Accessible Transportation for Persons with Disabilities Regulations (ATDPR). On...
News | 2025-05-08
Consultation on request for exemptions from filing and publication requirements for tolls set out in air carriers' tariffs
*/ Background The Canadian Transportation Agency (CTA) is consulting on a request from the International Air Transport Association (IATA) for the CTA to grant certain exemptions to IATA member air carriers from the requirements set out in the Canada Transportation Act (Act) and the Air...
Consultation | 2025-06-25
American Airlines penalized for violations of the APPR
July 11, 2025 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $52,200 against American Airlines for violations of the Air Passenger Protection Regulations (APPR). Between December 4, 2024, and April 11...
News | 2025-07-14
Flair Airlines Ltd. penalized for violations of the APPR
July 31, 2025 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $174,000 against Flair Airlines Ltd. for violations of the Air Passenger Protection Regulations (APPR). On or about August 17, 2024, Flair...
News | 2025-08-01
CTA 101 - Launch of new air passenger protection website
February 3, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) launched its newly redesigned Air Passenger Protection website. The upgraded platform represents a significant step forward in the CTA’s ongoing commitment to provide clear, accessible information about the protections...
News | 2026-02-03
WestJet penalized for violations of the APPR
March 5, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $70,000 against WestJet for violations of the Air Passenger Protection Regulations (APPR). On or about February 16, 2025, WestJet committed 16 violations of subsection 14(...
News | 2026-03-05
Porter Airlines penalized for violations of the APPR
March 10, 2026 — Gatineau, Quebec — The Canadian Transportation Agency has issued an administrative monetary penalty of $90,500 against Porter Airlines (Canada) Limited for violations of the Air Passenger Protection Regulations (APPR). On or about March 30, 2025, Porter Airlines (Canada) Limited...
News | 2026-03-11
Flair Airlines penalized for violations of the APPR
April 2, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $66,000 against Flair Airlines for violations of the Air Passenger Protection Regulations (APPR). On or about June 14, September 6, November 5, and 26th, 2025, Flair...
News | 2026-04-02
Taiwan
1. Date of Agreement No agreement. 2. Other Instruments December 4,1990 Ministerial Direction regarding services to Taiwan February 25, 1999 Confidential MOU (Supplementary memorandum and its Annex regarding services to Taiwan) May 1, 1999 Ministerial Direction regarding services to...
Air Agreements | 2000-02-29

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