Agency site
Displaying 1-10 of 24 items.
Air licence
The Agency is the authority for Canada that issues licences to operate publicly available air services. The Agency issues licences to operate domestic air services to Canadian applicants. It also issues licences to operate scheduled and non-scheduled international services to and from...
Web page | 2026-01-20
February 3, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) launched its newly redesigned Air Passenger Protection website.
The upgraded platform represents a significant step forward in the CTA’s ongoing commitment to provide clear, accessible information about the protections...
News | 2026-02-03
March 5, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $70,000 against WestJet for violations of the Air Passenger Protection Regulations (APPR).
On or about February 16, 2025, WestJet committed 16 violations of subsection 14(...
News | 2026-03-05
March 10, 2026 — Gatineau, Quebec — The Canadian Transportation Agency has issued an administrative monetary penalty of $90,500 against Porter Airlines (Canada) Limited for violations of the Air Passenger Protection Regulations (APPR).
On or about March 30, 2025, Porter Airlines (Canada) Limited...
News | 2026-03-11
April 2, 2026 – Gatineau, QC – The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totalling $66,000 against Flair Airlines for violations of the Air Passenger Protection Regulations (APPR).
On or about June 14, September 6, November 5, and 26th, 2025, Flair...
News | 2026-04-02
A tariff is the contract between an air carrier and its passengers. It covers the passengers’ rights and obligations, as well as the air carrier’s rights and its responsibilities towards the passenger.
Carriers must respect their tariff at all times. The tariff must not be unjust, unreasonable,...
Web page | 2026-01-13
April 27, 2026 – Gatineau, QC - The Canadian Transportation Agency (CTA) introduces a job aid tool designed to support airlines and ground handlers in the safe and secure handling of mobility aids during air travel.
Mobility aids are essential extensions of personal autonomy. Damage or mishandling...
News | 2026-04-27
General Information – International and Domestic Carriers
What is a tariff?
A tariff is a schedule of fares, rates, charges and terms and conditions of carriage applicable to the provision of an air service and other incidental services.
What is a toll?
A toll is any fare, rate or...
Web page | 2026-06-04
Certain exemptions from tariff obligations have been provided to all air carriers regarding their tolls (fares, rates and charges)
On February 25, 2026, the Canadian Transportation Agency (Agency) in Determination A-2026-31 granted all air carriers exemptions in respect to:
(i) the filing of...
Web page | 2026-06-04
(A) On or about June 12, 2025, United Airlines, Inc. failed to provide passengers affected by the delay of flight UA750, scheduled to depart on June 12, 2025, the reason for the delay, the compensation to which they may be entitled to for inconvenience, the standards of treatment for passengers,...
Enforcement Actions | 2026-01-30