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Displaying 251-260 of 319 items.
Etihad Airways P.J.S.C.
(1) On or about January 23, 2024, Etihad Airways P.J.S.C. failed to make available, in simple, clear and concise language, on a document on which the itinerary of the passenger appears, the terms and conditions referred to in subsection 5(1) of the Air Passenger Protection Regulations (APPR),...
Enforcement Actions | 2024-12-05
WestJet
(1) On or about September 28, 2024, WestJet failed to provide a service to a person with a disability who uses a mobility aid, by not returning the mobility aid to the person on arrival at the destination, John F. Kennedy International Airport (JFK) without delay, thereby contravening paragraph 41(...
Enforcement Actions | 2024-12-11
Aspen Air Charters Inc.
On or about November 8, 2024, Aspen Air Charters Inc. on its website (www.aspenaircharters.com) sold, caused to be sold or publicly offered for sale in Canada an air service without holding a licence issued under Part II of the Canada Transportation Act in respect of that service, thereby...
Enforcement Actions | 2024-12-18
WestJet
On or about March 2, 2024, WestJet failed to provide passengers affected by the cancellation of flight WS1474 scheduled to depart on March 2, 2024, the information referred to in subsection 13(1) using the available communication method for which they had indicated a preference, including a method...
Enforcement Actions | 2025-01-09
Pakistan International Airlines
(A) On or about December 23, 2024, Pakistan International Airlines Corporation advertised the price of an air service on their mobile application without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the APPR. (B) On or...
Enforcement Actions | 2025-01-16
WestJet
Note : this Notice of Violation was withdrawn on July 11, 2025 Date of revision : July 14, 2025
Enforcement Actions | 2025-07-25
Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Med Jets, S.A. de C.V. carrying on business as Jet Rescue Air Ambulance has committed 8 violations, operated an air service using a...
Enforcement Actions | 2025-01-22
Delux Public Charter LLC (doing business as JSX Air and Jetsuite X Air)
1. On or about March 20, 2024, Delux Public Charter, LLC (doing business as JSX Air and JetsuiteX Air) operated an air service using an Embraer E-135 type aircraft bearing registration N263JX from Seattle, Washington, USA (BFI) to Calgary, Alberta, Canada (YYC) without holding a licence issued...
Enforcement Actions | 2025-01-31
Air Canada
1. On or about February 28, 2024, Air Canada failed to provide passengers, who were denied boarding on flight AC481, with the information referred to in subsection 13(1) using the available communication method for which they indicated a preference, including a method that is compatible with...
Enforcement Actions | 2025-02-07
Shoreline Aviation, Inc.
Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA) the undersigned Enforcement Officer has issued this notice of violation believing Shoreline Aviation, Inc. has committed 4 violations, by operating an air service using different type aircraft departing and arriving at...
Enforcement Actions | 2025-05-13

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