Agency site
Background
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency)
Thank you very much, Mr. Chair.
I would like to thank the committee for the invitation to appear today.
As you noted, I am accompanied today by Tom Oommen, director...
Web page | 2023-05-11
(A) On or about December 30, 2022, Elite Air, Inc. operated an air service using a Gulfstream V type aircraft bearing registration N529RE from Orlando, Florida USA (MCO) to Toronto, Ontario CA (YYZ), without holding a Canadian aviation document thereby contravening secion57(b) of the Canada...
Enforcement Actions | 2023-05-09
(A) On or about March 19, 2023, at Vancouver International Airport (CYVR), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC306, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-05
Read the pdf (326 KB)
Watch the American Sign Language (ASL) videos
Introduction
ASL version of Introduction
This is an American Sign Language (ASL) video with no audio
Continue to the next video: How to provide feedback
The Canadian...
Web page | 2023-05-05
Watch the ASL videos
Transporting your mobility aid
ASL version of Transporting your mobility aid
Continue to the next video: Mobility aids at the terminal
Your carrier is required to transport your mobility aid except in the following circumstances...
Web page | 2023-05-05
Watch the ASL videos
Confirmation of training
ASL version of Confirmation of training and Space for your dog
Continue to the next video: Dog relief areas
Your carrier will usually require confirmation that your service dog has been trained for its role...
Web page | 2023-05-05
Watch the ASL videos
Assistance while travelling
ASL version of Assistance while travelling
Continue to the next video: During your trip
Services available from service providers
You can arrange to receive help throughout your journey, including:...
Web page | 2023-05-05
Watch the ASL videos
Introduction
ASL version of Introduction
Continue to the next video: Accessible transportation mandate
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05
May 1, 2023 – Gatineau, QC – Canadian Transportation Agency
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate...
News | 2023-05-02
(1) On or about February 24, 2023, American Airlines, Inc. failed to provide passenger (MZBXUX), affected by the delay of flight AA4550 scheduled to depart on February 24, 2023, the reason for the delay using the available communication method for which he had indicated a preference, including a...
Enforcement Actions | 2023-05-01
Also search in...
Type
- Web page 532 Apply Web page filter
- Enforcement Actions 238 Apply Enforcement Actions filter
- Publication 199 Apply Publication filter
- News 166 Apply News filter
- Notices of Discontinuance 153 Apply Notices of Discontinuance filter
- Air Agreements 74 Apply Air Agreements filter
- Speeches 45 Apply Speeches filter
- Consultation 27 Apply Consultation filter
Sector
- Air 534 Apply Air filter
- Agency 224 Apply Agency filter
- Accessible Transportation 188 Apply Accessible Transportation filter
- Rail 169 Apply Rail filter
- Enforcement 39 Apply Enforcement filter
- Consultations 23 Apply Consultations filter
- Marine 11 Apply Marine filter
- Interprovincial bus 1 Apply Interprovincial bus filter
Published
- 2024 92 Apply 2024 filter
- 2023 201 Apply 2023 filter
- 2022 90 Apply 2022 filter
- 2021 96 Apply 2021 filter
- 2020 117 Apply 2020 filter
- 2019 154 Apply 2019 filter
- 2018 159 Apply 2018 filter
- 2017 60 Apply 2017 filter
- 2016 93 Apply 2016 filter
- 2015 83 Apply 2015 filter
- 2014 58 Apply 2014 filter
- 2013 145 Apply 2013 filter
- 2012 1 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 8 Apply 2010 filter
- 2009 4 Apply 2009 filter
- 2008 5 Apply 2008 filter
- 2007 10 Apply 2007 filter
- 2006 3 Apply 2006 filter
- 2005 4 Apply 2005 filter
- 2004 1 Apply 2004 filter
- 2003 2 Apply 2003 filter
- 2002 2 Apply 2002 filter
- 2001 4 Apply 2001 filter
- 2000 10 Apply 2000 filter
- 1999 2 Apply 1999 filter
- 1998 5 Apply 1998 filter
- 1997 2 Apply 1997 filter
- 1996 2 Apply 1996 filter
- 1995 2 Apply 1995 filter
- 1994 3 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1991 1 Apply 1991 filter
- 1987 1 Apply 1987 filter
- 1985 1 Apply 1985 filter
- 1984 1 Apply 1984 filter
- 1978 1 Apply 1978 filter