Notices of Violations issued by CTA's enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation – with Administrative Monetary PenaltyNote 1 | 38 | 75 | 34 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total amount of Administrative Monetary Penalties Note 1 | $1,020,910 | $1,343,430 | $725,380 | $253,975 | $54,500 |
List of Notices of Violations
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| Delta Air Lines, Inc. - Notice of Violation withdrawn |
Note : this Notice of Violation was withdrawn on February 24, 2021. Date of revision : February 24, 2021 |
2019-11-08 | $0 |
| United Airlines, Inc. |
(A) On or about September 11, 2019 at Halifax Stanfield International Airport, United Airlines, Inc. operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at self-service machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. . Administrative Monetary Penalty: $2500 (B) On or about September 11, 2019 at Halifax Stanfield International Airport, United Airlines, Inc. operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Boarding Gates no.46, for flight no.UA4149 and no. 56 for flight no.UA1866, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. . Administrative Monetary Penalty: $2500 (C) On or about September 11, 2019 at Calgary International Airport, United Airlines, Inc. operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at self-service machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. . Administrative Monetary Penalty: $2500 (D) On or about September 11, 2019 at Calgary International Airport, United Airlines, Inc. operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Boarding Gate no.E84 for flight no.UA312, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. . Administrative Monetary Penalty: $2500 |
2019-11-08 |
Monetary penalty $10,000 |
| Air Transat A.T. |
(A) On or about July 29, 2019, when flight TSC309 was delayed on the tarmac at the Rome – Fiumicino Leonardo da Vinci International Airport, Air Transat A.T. Inc did not provide passengers with food, free of charge, in reasonable quantities, taking into account the length of the delay, the time of day and the location of the airport, contravening paragraph 8(1)d) of the Air Passenger Protection Regulations DORS/2019-150. |
2019-10-25 |
Monetary penalty $2,500 |
| WestJet |
A) On or about July 22, 2019 at Halifax Stanfield International Airport, WestJet; operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 B) On or about July 23, 2019 at Halifax Stanfield International Airport, WestJet operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Boarding Gate no.27, for flight no.WS285, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 C) On or about July 23, 2019 at Calgary International Airport, WestJet operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Self-Service Machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 D) On or about July 25, 2019 at Calgary International Airport, WestJet operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Boarding Gates no.C70 for flight no.WS234 and no.C71 for flight no. WS218, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 E) On or about July 29, 2019 at Edmonton International Airport, WestJet operated a flight from Edmonton, Alberta, Canada without displaying in a visible manner at Boarding Gates no.49G flight no.WS3348, no.54 flight no. WS204, no.58 flight no.WS165, and no.49H flight no.WS3121, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 F) On or about August 07, 2019 at Québec City Jean Lesage International Airport, WestJet operated a flight from Québec City, Québec, Canada without displaying in a visible manner at Self-Service Machine, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 G) On or about August 07, 2019 at Québec City Jean Lesage International Airport, WestJet operated a flight from Québec City, Québec, Canada without displaying in a visible manner at Check-In Desk, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 |
2019-08-27 |
Monetary penalty $17,500 |
| Air Canada |
(A) On or about July 22, 2019 at Halifax Stanfield International Airport, Air Canada operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 (B) On or about July 23, 2019 at Halifax Stanfield International Airport, Air Canada operated a flight from Halifax, Nova Scotia, Canada without displaying in a visible manner at Boarding Gates no.14, for flight no.AC8876 and no. 2 for flight no.AC7758, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 (C) On or about July 23, 2019 at Calgary International Airport, Air Canada operated a flight from Calgary, Alberta, Canada; without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 (D) On or about July 30, 2019 at Edmonton International Airport, Air Canada operated a flight from Edmonton, Alberta, Canada without displaying in a visible manner at Boarding Gates no.68 for flight no.AC358 and no.50 for flight no. AC241, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 (E) On or about August 7, 2019 at Québec City Jean Lesage International Airport, Air Canada operated a flight from Québec City, Québec, Canada; without displaying in a visible manner at Self-Service Machines, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 |
2019-08-27 |
Monetary penalty $12,500 |
| Porter Airlines Inc. |
Note : the Transportation Appeal Tribunal of Canada dismissed the penalty of $2,500 assessed against Porter Airlines Inc. in relation to the contravention respecting the operation of a flight out of the Halifax Stanfield International Airport on or about July 22, 2019. Date of revision : April 29, 2021 A) On or about August 7, 2019 at Québec City Jean Lesage International Airport (CYQB), Porter Airlines Inc. operated a flight from Québec City Airport, Québec, Canada without displaying in a visible manner at check-in counter a notice containing the following text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 B) On or about August 7, 2019 at Québec City Jean Lesage International Airport (CYQB) Porter Airlines Inc. operated a flight from Québec City Airport, Québec, Canada without displaying in a visible manner at a boarding gate a notice containing the following text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 |
2019-08-27 |
Monetary penalty $5,000 |
| Air Transat A.T. Inc. |
Note : the violations dated July 23, 2019 and August 7, 2019 were withdrawn. Date of revision : May 06, 2021 A) On or about July 25, 2019 at Calgary International Airport, Air Transat A.T. Inc. operated a flight from Calgary, Alberta, Canada without displaying in a visible manner at Boarding Gate no. B32, for flight no. TS125, a notice containing the prescribed text, thereby contravening subsection 7(1) of the Air Passenger Protection Regulations. $2500 |
2019-08-27 |
Monetary penalty $2,500 |
| Avemex S.A. DE C.V. - Notice of Violation withdrawn |
Note : this Notice of Violation was withdrawn on May 6, 2021. Date of revision : May 6, 2021 |
2019-07-02 | $0 |
| Airspan Helicopters Ltd. |
Warning for violation of subsection 67(3) of the Canada Transportation Act Results of a recent periodic carrier inspection conducted on May 2, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Airspan Helicopters Ltd. was in contravention of subsection 67(3) of the Canada Transportation Act. |
2019-05-16 | Formal warning |
| JDR Pacific Ventures Ltd. |
Warning for violation of subsection 67(3) of the Canada Transportation Act Results of a recent periodic carrier inspection conducted on April 25, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that JDR Pacific Ventures Ltd. was in contravention of subsection 67(3) of the Canada Transportation Act. |
2019-05-15 | Formal warning |