Notices of Violations issued by CTA's enforcement officers
Statistics
| 2024-2025 (year to date) | 2023-2024 | 2022-2023 | 2021-2022 | 2020-2021 | |
|---|---|---|---|---|---|
| Notice of Violation – with Administrative Monetary PenaltyNote 1 | 38 | 75 | 34 | 11 | 6 |
| Notice of Violation – with Warning Note 2 | 0 | 0 | 0 | 0 | 2 |
| Total amount of Administrative Monetary Penalties Note 1 | $1,020,910 | $1,343,430 | $725,380 | $253,975 | $54,500 |
List of Notices of Violations
This list below includes Notices of Violations issued by enforcement officers. Learn more about types of enforcement actions and contraventions.
Consistent with statutory provisions and best practices, the Agency undertakes to publish on its website the results of its formal enforcement actions at the time of the issuance of a Notice of Violation. More detailed information can be found in the CTA's Compliance and Enforcement Policy.
| Regulated entity | Contravention | Date of Issuance | Penalty |
|---|---|---|---|
| Air Transat A.T. Inc. |
Results of an inspection conducted by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that Air Transat A.T. Inc carrying on business as Air Transat was, on or about February 20, 2019, in contravention of subsection 67(2) of the Canada Transportation Act in that it published a domestic tariff not including prescribed information, and subsection 110(4) of the Air Transportation Regulations in that it indicated on the travel documents and electronic documents provided to passengers a limit of liability respecting baggage other than the one set out in the tariff filed with the Agency. |
2019-05-08 | Formal warning |
| Yellowknife Airport |
Warning for violation of sections 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations Results of recent periodic facility inspection conducted on March 26, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that the Yellowknife Airport is in contravention of sections 8, 9 and 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations by failing to ensure that all employees and contractors receive the required training within established time limits as well as failing to keep available for inspection a copy of its current training program. |
2019-05-01 | Formal warning |
| I.M.P. Group Limited (Execaire) |
Results of a periodic carrier inspection on January 29, 2019, by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that I.M.P. Group Limited, Execaire, a Division of I.M.P. Group Limited (Execaire) failed to provide public disclosure notification to passengers contrary to paragraph 8.5(1) of the Air Transportation Regulations. |
2019-04-29 | Formal warning |
| K.L.M. Royal Dutch Airlines |
Warning for violation of section 116.1 of the Air Transportation Regulations Results of a compliance verification conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that K.L.M. Royal Dutch Airlines is in contravention of section 116.1 of the Air Transportation Regulations by not displaying their terms and conditions of carriage (tariffs) on their Web site klm.com/travel/ca_en. |
2019-04-17 | Formal warning |
| VIA Rail Canada Inc. |
Re: Warning following alleged violations of the Personnel Training for the Assistance of Persons with Disabilities Regulations Results of an inspection conducted by a designated enforcement officer of the Canadian Transportation Agency indicate that VIA Rail Canada Inc. is in contravention of sections 4 and 9 of the Personnel Training for the Assistance of Persons with Disabilities by failing to ensure, on the one hand, that Hertz Canada Ltd. employees who are working at the service counter located at the Vancouver station and may be required to interact with the public or to make decisions in respect of the carriage of persons with disabilities receive a level of training appropriate to the requirements of their function and, on the other hand, that call centre employees are regularly taking refresher courses appropriate to the requirements of their function. |
2019-04-10 | Formal warning |
| Sunwing Airlines Inc. |
Note : The scope of the Notice of Violation dated April 8, 2019 has been revised. Date of revision : August 9, 2021 |
2019-04-08 |
Monetary penalty $419,000 |
| Helijet International Inc. |
Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations Results of a recent periodic carrier inspection conducted on February 28, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Helijet International Inc. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act and section 11 of the Personnel Training for the Assistance of Persons with Disabilities Regulations. |
2019-04-08 | Formal warning |
| Sierra Helicopters Ltd. |
Warning for violation of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act Results of a recent periodic carrier inspection conducted on March 12, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Sierra Helicopters Ltd. is in contravention of paragraph 67(1)(a) and subsection 67(3) of the Canada Transportation Act. |
2019-04-02 | Formal warning |
| Chrono Aviation Inc. |
Note : The Transportation Appeal Tribunal of Canada has reduced, from $10,000 to $5,000, the penalty assessed against Chrono Aviation Inc. in relation to the contraventions issued for publicly offering for sale in Canada, by way of its website, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service. Date of revision : August 9, 2021 A) On or about October 2, 2018, Chrono Aviation inc publicly offered for sale, in Canada, by way of its website, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended. (B) On or about October 25, 2018, Chrono Aviation inc publicly offered for sale, in Canada, via an advertisement placed in the 2018/2019 edition of the Quebec Mining Review magazine, an air service without holding the required licence issued under the Canada Transportation Act in respect of that service, contravening section 59 of the Canada Transportation Act, S.C., 1996, c. 10, as amended. |
2019-03-22 |
Monetary penalty $5,000 |
| Central Mountain Air Ltd. |
RE: Warning for violation of paragraph 67(1)(a) of the Canada Transportation Act Results of a recent compliance verification conducted at Vancouver Airport South Terminal on March 8, 2019, by a designated enforcement officer of the Canadian Transportation Agency indicate that Central Mountain Air Ltd. is in contravention of the following section of the Canada Transportation Act: Paragraph 67(1)(a) – Tariffs to be made public. |
2019-03-11 | Formal warning |