Agency site

Displaying 11-20 of 138 items.
Removing Communication Barriers for Travellers with Disabilities: Code of Practice
... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ... travellers with disabilities to monitor changes to their travel itinerary or to contact personnel when they require assistance. ...
Publication | 2016-03-31
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
... if a person's mobility aid is damaged or lost, and tips on how to improve communication with persons with disabilities. also included is ... recommended. nothing in these guidelines relieves any air carrier from complying with the provisions of any safety regulations ...
Publication | 2005-01-03
Chair and CEO Scott Streiner addresses the National Aviation Council of Canada on April 21, 2016
... to the importance of the aviation sector in canada is how resilient it's been over the last few years of economic turmoil. air ... many of you are probably aware of. in a nutshell, this file came to the agency's attention initially through what we observed as ...
Speeches | 2016-04-27
Ministerial Inquiry into Allergies to Peanuts, Nuts and Sesame Seeds in Commercial Air Travel - Report of the Inquiry Officer
... exposure to the allergens. these concerns extend to air travel given the practice of some air carriers to serve snacks ... the inquiry officer sought independent expertise on how passengers may be affected when peanut, nut and sesame seed allergens are ...
Publication | 2016-06-15
Compliance Report: Website Accessibility (2016)
... the mobility of persons with disabilities are removed from air and federal rail, ferry and bus services and facilities. the agency ... problems before they occur by responding to pre- travel inquiries and by educating persons with disabilities and service ...
Publication | 2016-07-07
Web Accessibility - A Resource Tool for Transportation-Related Websites
... in web accessibility to evaluate the websites of selected air carriers, air terminals, rail carriers, and ferry operators. the ... to the transportation service providers with guidance on how to correct outstanding conformance issues. the agency continues to work ...
Publication | 2016-07-08
Departmental Performance Report 2015-2016
... orders on matters within its jurisdiction federal rail, air and marine modes of transportation and, in respect of the agency’s ... include the addition of a user-friendly secure file upload system in the online complaint form, as well as the ability ... or online travel agencies – is transforming how transportation companies are run and services are bought, while also ...
Publication | 2016-10-26
Chair and CEO Scott Streiner addresses the Calgary Chamber of Commerce on October 19, 2016
... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ... arbitration for conflicts between shippers and any rail, air , or marine carrier over rates; and, formal adjudication, where the agency ...
Speeches | 2016-10-28
Chair and CEO Scott Streiner addresses the Greater Vancouver Board of Trade on October 18, 2016
... cruise and ferry terminals and ships. complaints from air travellers about issues like bumping and lost luggage. to deal with ... arbitration for conflicts between shippers and any rail, air or marine carrier over rates; and formal adjudication, where the agency ...
Speeches | 2016-10-28
Chair and CEO Scott Streiner addresses the Chartered Institute of Logistics and Transport in North America (CILTNA) on November 14, 2016
... for conflicts over rates between shippers and any rail, air , or marine carrier; and formal adjudication, where the agency functions ... has a good track record. the vast majority of air travel complaints are resolved through facilitation. our confidential ...
Speeches | 2016-11-18

Also search in...

Type

Sector

Published