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Displaying 51-60 of 138 items.
Annual Report 2018-2019
... advisory committee, and hosting a mobility devices and air travel forum in the international arena. accessibility applications ... transportation and storage of wheelchairs on aircraft and how to help ensure that persons with disabilities can exercise their ...
Publication | 2020-01-07
Departmental Plan 2020-2021
... to increase the emphasis placed on accessible air transportation in the deliberations of the international civil aviation ... to increase the emphasis placed on accessible air transportation in the deliberations of the International Civil Aviation ...
Publication | 2020-02-28
Statement on Vouchers
... under the relevant tariff and hasn't received one can file a complaint with us. all complaints are dealt with on their ... as a result of the pandemic. it's important to consider how to strike a fair and sensible balance between passenger protection and ...
Web page | 2020-03-25
Accessible Transportation Complaints: A Guide
asl version of how to file a complaint with the cta continue to the next video: when to file ... provided to the transportation service provider prior to travel ; documents such as tickets, receipts for expenses, and correspondence ...
Publication | 2023-05-05
Take Charge of Your Travel: A Guide for Travellers with Disabilities
asl version of how to use this guide this is an american sign language (asl) video with no ... trip and anticipate, and prepare for, the challenges that travel can present. it begins with some things to consider as you select your ... accessibility-related guidance concerning the canadian air transport security authority (catsa) and the canada border services ...
Publication | 2020-10-09
How the CTA is adapting to unprecedented and challenging times
... have been submitted since the mass disruption of air travel beginning in mid-march. of these, about 4,300 concern refunds. such ... on its merit, impartially and in a rigorous manner. how the cta is adapting to unprecedented and challenging times ...
News | 2020-10-30
Annual Report 2019–2020
... for the cta over the coming period. so will resolving air travel and other complaints . with the entry-into-force of the appr, we ...
Publication | 2020-11-04
Inquiry Officer’s Report into complaints that airlines did not respect communications obligations under the Air Passenger Protection Regulations
... “communicating with passengers is a key obligation for [ air carriers]”, and that “[ air carriers] must provide information ... reasons was correct at the time that it was given and how one was linked to the others. consequently, this led passengers to ...
Web page | 2020-11-05
Annual Report on the Administration of the Privacy Act 2019–2020
... managers and employees training and awareness sessions on how to meet their legal obligations; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with instructions issued by ...
Web page | 2020-11-19
Annual Report on the Administration of the Access to Information Act 2019–2020
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with instructions issued by ...
Web page | 2020-11-19

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