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Displaying 81-90 of 138 items.
Briefing package - Standing Committee on Transport, Infrastructure and Communities - December 1, 2020
... through this turmoil, the cta has worked to protect air passengers. despite the fact that almost every cta employee has worked ... within airlines' control. no one realized at the time how important this gap was. no one foresaw mass, worldwide flight ... wording of each airline's applicable tariff. every refund complaint will be examined on its merits, taking the relevant tariff language ...
Web page | 2021-11-23
Departmental Results Report 2020-2021
... of the pandemic to ensure that they were able to adjust to travel restrictions. they also ensured that the air licences and permits, required for emergency repatriation flights to get ...
Publication | 2021-12-02
Annual Report 2020–2021
... all modes of transport under our jurisdiction, including air , and interprovincial and international passenger rail, bus, and ferry. ... of emotional support animals (esas) in travel , and,   how the atpdr should apply to smaller transportation service providers. the ...
Publication | 2021-12-06
Annual Report on the Administration of the Privacy Act for 2020-2021
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2021-12-14
Annual Report on the Administration of the Access to Information Act for 2020-2021
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2021-12-14
Protecting Personal Information During Adjudication: A Guide for Air Passengers
if your complaint is about air travel accessibility for persons with ...
Publication | 2022-02-11
Departmental Plan 2022-2023
... network. it provides consumer protection for air passengers. in fulfilling these mandates, the cta is guided by its ... network. It provides consumer protection for air passengers. In fulfilling these mandates, the CTA is guided by its ...
Publication | 2022-03-02
Statement regarding the independence of the Canadian Transportation Agency
... quasi-judicial tribunal when deciding proceedings such as air travel or rail complaints . it acts as a regulatory body when making ...
Web page | 2025-03-17
Remarks from the Chair and CEO, France Pégeot, at the ATAC Canadian Aviation Conference and Tradeshow, on November 18, 2021
... your staff, and now, the challenges of trying to reopen to air travellers . like many of you, we also shifted rapidly to remote work ... our other stakeholders continued to request our services, file complaints , and do regular business with the cta through normal ...
Speeches | 2022-09-22
Annual Report 2021–2022
... methods on the agency's website for an overview of how disputes are resolved. most complaints are resolved informally ... to streamline the process for managing the adjudication of air travel complaints have been implemented. this includes a ...
Publication | 2022-11-07

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