Agency site
Displaying 121-130 of 138 items.
... any supporting term or condition which directly affects how a toll is to be applied. for domestic services, air carriers must ... tariffs on their website. however, air carriers must file their tariffs, including their tolls, with the cta unless the terms of ...
Publication | 2025-06-25
... to arbitration and adjudication. with the exception of air travel complaints where decisions are made by complaint resolution ...
Publication | 2025-09-03
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2025-10-17
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2025-10-17
(the act). the goal was to modify how the agency processes air passenger complaints , to strengthen the canadian air passenger ... and functions in the organization – namely the air travel complaints resolution office (atcro), which was launched on ...
Publication | 2025-10-27
(the act). the goal was to modify how the agency processes air passenger complaints , to strengthen the canadian air passenger ... to cost recovery from airlines a fee per eligible air travel complaint . to this end, in fall 2024, the agency conducted public ...
Publication | 2025-11-07
... what rights passengers have when travelling and how the agency’s operations affirm and support those passenger rights.
... what rights passengers have when travelling and how the Agency’s operations affirm and support those passenger rights.
...
Publication | 2025-12-30
2a: number of air travel consumer complaints received per 100 flights 2b: percentage of air consumer protection disputes resolved within service standards 2c: ...
Publication | 2026-03-13
... topics are organized so that they follow the stages of air travel for a passenger. for instance, "before", "during" and "after travel ...
Web page | 2015-03-20
... what is the complaint mechanism for a consumer or an air industry stakeholder to file a complaint on non compliance?
Q. What is the complaint ...
Web page | 2014-05-21
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