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Displaying 101-110 of 138 items.
Standing Committee on Public Accounts - April 17, 2023
... parts of their travel experience, to better understand how services are being provided to them and will integrate this information ... visually impaired, wheelchair etc.) and cross-modal (i.e. air , rail ferry, etc.) considerations to ensure the final program adequately ...
Web page | 2023-07-24
Annual Report 2022–2023
... destroyed, or lost mobility aids on an international air service. in december 2022, the agency granted ( a-2022-165 ) the a4a ... has received six applications in which applicants seek to travel with an animal that is or could be, an emotional support animal (esa). ...
Publication | 2023-10-17
Introduction: Standing Senate Committee on Transport and Communications, May 16, 2023
...   first, the bia would change the policy framework for air passenger protection. under the existing framework, passenger entitlements depend on how a flight disruption is categorized – within airline control, within ...
Web page | 2023-09-15
Key Issue Scripts: Standing Senate Committee on Transport and Communications (May 16, 2023)
... the cta would modify its processes for the resolution of air passenger complaints accordingly. 1. the current process has three ... benefit from a faster and more efficient process. when and how will these changes take place? legislative changes are the prerogative of ...
Web page | 2023-09-15
Additional Information: Standing Senate Committee on Transport and Communications (May 16, 2023)
in november 21, 2022, the dot and air canada came to a settlement in a case which provides an example of the ... passengers with non-refundable tickets who chose not to travel ). outline of case: in response to the nearly 6000 complaints ... consent order, the oacp had filed on june 15, 2021 a complaint with an administrative law judge to hear the matter. in this case ...
Web page | 2023-09-15
Air travel complaints overview
... ineligible in some situations, a passenger may be able to file a new complaint using the cta’s online complaint form after ... a complaint did not meet the eligibility criteria and how they can be addressed. once addressed, the passenger could decide to ...
Web page | 2025-05-31
Annual Report on the administration of the Privacy Act 2022-2023
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa. developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2023-10-18
Annual Report on the administration of the Access to Information Act 2022-2023
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa. developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2023-10-18
Departmental Results Report 2022–2023
... efficiency of the supply chain continued to be tested, and air passengers submitted complaints to the canadian transportation agency ... to tackle the new challenges and to continue to improve how we serve canadians. france pégeot During the 2022-2023 fiscal year, ...
Publication | 2023-11-09
What We Heard: Proposed Changes to Strengthen the Air Passenger Protection Regulations
air industry stakeholders voiced concerns over the financial impact and ... for a shared responsibility model that recognizes air travel is an ecosystem which involves multiple players. other issues raised ... dense, lower population, less competition); concern with how safety issues are addressed as exceptional circumstances the need for an ...
Publication | 2023-11-15

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