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Displaying 91-100 of 138 items.
Annual Report on the administration of the Access to Information Act 2021-2022
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2022-11-09
Annual Report on the Administration of the Privacy Act 2021-2022
... managers and employees training and awareness sessions on how to meet their obligations under the atia and the pa; developing policies, procedures and guidelines on how to enforce the atia and the pa, in accordance with the instructions ...
Publication | 2022-11-09
Departmental Results Report 2021-2022
... in the number of complaints , particularly from air passengers. in 2021–2022, we received 12,158 new complaints related to air travel , on top of the 16,515 which we carried over from the previous year. ...
Publication | 2022-12-02
Summary of the evidence received by the Agency on Emotional Support Animals in 2019
... should esas be allowed in all passenger areas. air canada noted that it had experienced a number of instances of esas ... have no formal training or do not receive training on how to behave appropriately in public places. the only requirement is for a ...
Publication | 2022-12-07
Departmental Plan 2023-2024
... other aspects of the economic regulatory framework for the air and rail sectors, which are part of the cta's regular activities. both as ... and as a regulator, the cta will continue to look at how it can improve how it uses the resources that it is provided - ...
Publication | 2023-03-09
Standing Committee on Transport, Infrastructure and Communities – November 28, 2022
... believe they encounter a barrier to their mobility, they file complaints with the agency. we receive between 100 and 200 ... transportation service providers) and part vii of the air transportation regulations (atr) (small- air carriers), airlines are ...
Web page | 2023-03-15
Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
... on the one hand, this mandate relates to transportation by air , rail, marine and interprovincial bus, all of which fall under federal ... information on what passengers are entitled to and how to file a complaint . this is to make it easy to follow the process, ...
Web page | 2023-05-11
Opening remarks from Ms. France Pégeot (Chair and Chief Executive Officer, Canadian Transportation Agency) to the Standing Committee on Transport, Infrastructure and Communities - January 12, 2023
... on the one hand, this mandate relates to transportation by air , rail, marine and interprovincial bus, all of which fall under federal ... information on what passengers are entitled to and how to file a complaint . this is to make it easy to follow the process, ...
Speeches | 2023-01-12
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
... purchased their ticket through third parties (such as travel agents, tour operators, online sellers, etc.). also, assistance (e.g. ... information airlines need to communicate to passengers and how they must communicate it. it is proposed that: airlines confirm/ask for ... proposed changes to clarify, simplify and strengthen the air passenger protection regulations ...
Publication | 2023-07-11
Strengthening Air Passenger Protection in Canada
the amendments to the act require the cta to change how it processes air travel complaints , resulting in a simpler, clearer, faster and ...
Web page | 2023-09-30

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