Agency site

Rail Transportation Regulations are finalized
July 10, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today announced that Regulations Amending Certain Regulations made under the Canada Transportation Act (Rail Transport) are now finalized. The regulations prescribe filing requirements for...
News | 2019-07-10
Entretien du site Web
We are currently upgrading our web service. The air travel complaints service is currently not available as we perform this maintenance. Thank you for your patience.  
Web page | 2019-07-11
Notice of Oral Hearing: Application by Rosalie Finlay against Sunwing Airlines Inc. (Sunwing)
In the matter of Application by Rosalie Finlay against Sunwing Airlines Inc. (Sunwing) Case No.: 17-02594 The Canadian Transportation Agency (Agency) will hold an oral hearing on Wednesday, July 17, 2019 in the Lobby Meeting Room at the Holiday Inn Express & Suites, 37 Spicer Square,...
News | 2019-07-11
New Air Passenger Protection Regulations now in force
July 15, 2019 – Gatineau, QC – Canadian Transportation Agency Starting today, passengers have new rights under the Canadian Transportation Agency’s (CTA) Air Passenger Protection Regulations when they travel by air. The new regulations, a major CTA regulatory initiative, require airlines to meet...
News | 2019-07-15
Highlights of one-person-one-fare policy decision
The Canadian Transportation Agency has a number of ongoing cases concerning accessible transportation. The following are highlights from the Agency's One-Person-One-Fare Policy Decision. After extensive written pleadings and evidence, and two hearings, the Agency issued a Decision expected to...
Web page | 2019-08-06
Agency Evaluation Plan 2019-20 to 2023-24
Program (from Program inventory) Last Evaluation of the Program (in whole or in part) and Fiscal Year approved or Never Evaluated Planned Evaluation in the next 5 years Date of planned evaluation approval(fiscal year) Program spending covered by the planned evaluation (based on...
Publication | 2019-08-06
Notice to Industry: Criteria to Determine What Constitutes an Air Service
Purpose This Notice is to inform the air industry, and other interested stakeholders, of a determination made by the Agency on the criteria it will apply to determine what constitutes an “air service”. Air service The Canada Transportation Act (Act) states that no person shall operate an “air...
Web page | 2019-08-09
On the path towards a more accessible Canada with the creation of the Council of Federal Accessibility Agencies
News release - On the path towards a more accessible Canada with the creation of the Council of Federal Accessibility Agencies
News | 2019-08-15
APPR implementation guides are now available
With the coming into force of the Air Passenger Protection Regulations (APPR), the CTA has developed a series of guides providing a detailed explanation of airline obligations toward passengers in various situations. The guides are intended to help passengers understand their rights and airlines...
News | 2019-08-16
Canadian Transportation Agency launches inquiry into WestJet flight incident
August 16, 2019 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) is launching an inquiry to examine whether the terms of WestJet's tariff dealing with schedule changes and irregularities are just and reasonable, taking into account the requirement for...
News | 2019-08-16

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