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Transition book for the Chair and CEO 2021 - Industry trends
Main Menu Agency Overview Organizational structure and branch overview Corporate reports Industry trends Other relevant information Air trends - Canadian Air Industry - COVID-19 impact analysis Introduction Economics Division, ARAD, AOB Canadian Transportation Agency...
Web page | 2021-09-27
Transition book for the Chair and CEO 2021 - Other relevant information
Main Menu Agency Overview Organizational structure and branch overview Corporate reports Industry trends Other relevant information Media scan: CTA current issues Air - media scan 1.1 Air Passenger Protection complaints processing Canada's transport regulator hasn't...
Web page | 2021-09-27
Administrative Burden Baseline Count and Annual Updates (2021)
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2021-10-01
Notice of Virtual Oral Hearing: Application by Lui Greco against Air Canada
In the matter of Application by Lui Greco against Air Canada Case No. 17-05263 The Canadian Transportation Agency (Agency) held a virtual oral hearing Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST). In order to hear further evidence from the parties,...
News | 2021-10-13
Guide to Railway Charges for Crossing Maintenance and Construction 2021
Read the pdf (735 KB) Effective November 1st, 2021 Note The rates in the schedules of this guide are based on information submitted by Canadian National Railway Company (CN) and Canadian Pacific Railway Company (CP) in 2019, which the Agency has indexed for 2021. Introduction The...
Publication | 2021-10-21
Flight Delays and Cancellations: A Guide
Read the pdf (507 KB) Air Passenger Protection Know your rights How to file a complaint 1. Introduction This is a guide explaining passenger rights and airline obligations if there is a flight delay or cancellation. These apply to flights to, from...
Publication | 2023-01-13
Types and Categories of Flight Disruption: A Guide
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (512 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose This is a guide explaining the...
Publication | 2021-11-17
Communicating Key Information to Passengers: A Guide
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (619 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose Clear and timely communication...
Publication | 2021-11-17
Briefing package - Standing Committee on Transport, Infrastructure and Communities - December 1, 2020
Briefing package prepared for the Chair and CEO of the Canadian Transportation Agency (CTA) appearance before the Standing Committee on Transport, Infrastructure and Communities on December 1, 2020. Background Opening remarks from CTA Chair and CEO, Scott Streiner Scott Streiner, Chair and...
Web page | 2021-11-23
Quarterly Financial Report for the quarter ended September 30, 2021
Management Statement for the Quarter Ending September 30, 2021 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2021-11-30

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