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Accessible Transportation for Persons with Disabilities Regulations Highlights
Watch the American Sign Language (ASL) videos Overview ASL version of Overview This is an American Sign Language (ASL) video with no audio Continue to the next video: Affected Transportation Service Providers   One of the CTA's core mandates is to...
Web page | 2022-03-14
Forward Regulatory Plan: 2022 to 2024 - Phase II of Accessible Transportation for Persons with Disabilities Regulations (Phase II ATPDR)
Enabling act(s) Canada Transportation Act Description These proposed regulations build on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR), which were published in the Canada Gazette, Part II on July 10, 2019. The ATPDR establish legally binding requirements in...
Web page | 2022-04-01
Forward Regulatory Plan: 2022 to 2024 - Regulation on New Refund Requirements for Airlines
Enabling act(s) Canada Transportation Act Ministerial Direction Description The Minister of Transport has given the CTA the authority, through a Ministerial Direction, to make a regulation to address a gap in the current air passenger protection framework by establishing an obligation for...
Web page | 2022-04-01
Forward Regulatory Plan: 2022 to 2024
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through: pre-publication in the Canada Gazette, Part I final publication in the Canada Gazette, Part II The Forward...
Web page | 2022-04-01
Important Notice to Sunwing Passengers regarding the Network outage
Sunwing has stated publicly that all impacted passengers with flight delays over three hours will be compensated and provided a link for those passengers to make a claim for compensation.
News | 2022-04-20
CTA announces Volume-Related Composite Price Indices for Crop Year 2022–2023 for CN and CP
April 29, 2022 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.6319 and the Canadian Pacific Railway Company (CP) at 1....
News | 2022-04-29
Important Notice from the CTA on the Flair determination
Flair has submitted its response to the preliminary determination issued by the Agency on March 3, 2022. The Agency is in the process of reviewing it. The Panel will consider all evidence and if it determines at the end of the process that Flair is not Canadian, Flair's licences would be suspended...
News | 2022-05-04
Transcona Lead
Notices of Discontinuance | 2022-05-16
Compensation for accessibility-related complaints
Amount of compensation the CTA can award for accessibility-related complaints Domestic flights In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award compensation for pain and suffering and compensation if an undue barrier or contravention of an...
Web page | 2026-03-03
Strategic Framework 2021-2025 – Proud of our history, ready for the future
 Outcomes In alignment with the National Transportation Policy, the CTA contributes to achieve: An accessible, competitive, economic and efficient national transportation system that serves the needs of participants and communities, and in which people trust.  Vision A modern high-...
Web page | 2025-03-03

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