Accessible Transportation for Persons with Disabilities Regulations

The consultation is now concluded. Here's What We Heard

Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR)

The CTA launched a second phase of consultation on key accessibility-related issues of the ATPDR. This consultation process focused on:

  • How to apply ATPDR provisions to small Transportation Service Providers (TSPs) – with adjustments to reflect their unique operating realities;
  • Whether or not to apply the One Person, One Fare (1p1f) requirement to international travel and to small TSPs;
  • What, if anything, to require of TSPs with respect to emotional support animals and service animals other than dogs; and
  • Planning and reporting frameworks for transportation providers, pursuant to the Accessible Canada Act, which came into force on July 11, 2019.

The “What We Heard” report summarizes the input received over the course of those consultations. The 108 written submissions from the public, the community of persons with disabilities, TSPs and from government entities are also available.

In December, the CTA will be launching follow-up consultations on new accessible transportation guidelines for medium and small TSPs. These guidelines will set out what is expected of TSPs in meeting their human rights obligations to travellers with disabilities under Part V of the Canada Transportation Act (the Act). These guidelines will then be used to develop legally binding regulations. The CTA expects to publish guidelines in 2021 that will help inform proposed new regulations in 2022.

The CTA is also moving ahead with new planning and reporting regulations under the ACA. The new regulations will require TSPs to develop accessibility plans for transportation, provide feedback opportunities for persons with disabilities, and report on their progress in meeting their accessibility plans. The CTA plans to have draft regulations pre-published in the Canada Gazette in early 2021, and complete final regulations by summer 2021.

“What We Heard” report

Consultations on Phase II of the Accessible Transportation for Persons with Disabilities Regulations: What We Heard

Consult the CTA's consultation paper

Full text in the following formats:

General summary in the following formats:

News releases

Related consultation

Milestones

DateStatus
Friday, February 28, 2020
Consultation is now concluded.

Submitted comments

Third-party information liability disclaimer

Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content provided by external sources is not subject to official languages, privacy and accessibility requirements.

Privacy notice

All participants were informed that the information they shared during the public consultation process would form part of the public record and be posted on the CTA's website. This includes personal information, such as full names, email addresses, postal/street addresses, telephone and facsimile numbers, etc. They were advised not to include in their submission any information that they did not want to be published in the public record.

Exemption requests and comments

All documents are made available in the official language they were received. For accessibility purposes, the CTA has converted all documents to PDF.

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