Accessible Transportation for Persons with Disabilities Regulations

The consultation is now concluded. Here's What We Heard

Phase II – Consultation on the Accessible Transportation for Persons with Disabilities Regulations (ATPDR)

The CTA launched a second phase of consultation on key accessibility-related issues of the ATPDR. This consultation process focused on:

  • How to apply ATPDR provisions to small Transportation Service Providers (TSPs) – with adjustments to reflect their unique operating realities;
  • Whether or not to apply the One Person, One Fare (1p1f) requirement to international travel and to small TSPs;
  • What, if anything, to require of TSPs with respect to emotional support animals and service animals other than dogs; and
  • Planning and reporting frameworks for transportation providers, pursuant to the Accessible Canada Act, which came into force on July 11, 2019.

The “What We Heard” report summarizes the input received over the course of those consultations. The 108 written submissions from the public, the community of persons with disabilities, TSPs and from government entities are also available.

In December, the CTA will be launching follow-up consultations on new accessible transportation guidelines for medium and small TSPs. These guidelines will set out what is expected of TSPs in meeting their human rights obligations to travellers with disabilities under Part V of the Canada Transportation Act (the Act). These guidelines will then be used to develop legally binding regulations. The CTA expects to publish guidelines in 2021 that will help inform proposed new regulations in 2022.

The CTA is also moving ahead with new planning and reporting regulations under the ACA. The new regulations will require TSPs to develop accessibility plans for transportation, provide feedback opportunities for persons with disabilities, and report on their progress in meeting their accessibility plans. The CTA plans to have draft regulations pre-published in the Canada Gazette in early 2021, and complete final regulations by summer 2021.

“What We Heard” report

Consultations on Phase II of the Accessible Transportation for Persons with Disabilities Regulations: What We Heard

Consult the CTA's consultation paper

Full text in the following formats:

General summary in the following formats:


Friday, February 28, 2020
Consultation is now concluded.
Date modified: