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(1) On or about July 20, 2023, Delta Air Lines, Inc. failed to provide passenger (HHERQ8), affected by the delay of flight DL3777 scheduled to depart on July 20, 2023, the reason for the delay using the available communication method for which he had indicated a preference, including a method that...
Enforcement Actions | 2023-11-17
(A) On or about December 21, 2022, Sunwing Airlines Inc. failed to provide, free of charge, alternate travel arrangements to a passenger (124336492), whose flight (WG360) was cancelled or delayed by three hours or more for reasons within carrier's control, to ensure the passenger completed their...
Enforcement Actions | 2023-11-17
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Consultation | 2023-11-15
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Governance: The Agency continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core...
Web page | 2023-11-09
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Web page | 2023-11-09
This supplementary information table supports reporting on green procurement activities in accordance with the Policy on Green Procurement.
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Web page | 2023-11-09
Read the pdf (770 KB)
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Publication | 2023-11-09
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News | 2023-11-09
(1) On or about June 13, 2023, at Toronto Pearson International Airport, Air Canada failed to provide to a person with a disability (392YSP) any passenger seat adjacent to their passenger seat that is needed to provide sufficient floor space for their service dog, if because of the size of the...
Enforcement Actions | 2023-11-09
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