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Web page | 2014-06-09
Following the July 1, 2013 update of the Guide, the Agency undertook an extensive review of the overhead rates applied to the construction, upgrade, and maintenance of crossing warning systems.
The Agency's findings are reflected in the July 1, 2014 edition of the Guide.
The review was initiated to...
Web page | 2015-06-30
Statistical tables
Agency Rulings
Total rulings by Members
Dispute Resolution
Disputes resolved by the Agency
Air Travel Complaints
Air travel complaints – informal facilitation
Air travel complaints in the facilitation process (Canadian carriers...
Web page | 2015-09-10
How to make washrooms accessible to persons with disabilities
Onboard aircraft
Onboard trains
Carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651-95 Barrier-free Design and, where it is appropriate to do so, to adopt the technical...
Web page | 2016-03-17
How to make communications accessible
Multiple formats
Website accessibility
Common accessibility symbols
Improving communication with persons with disabilities
Standards for the accessibility of communications are set out in Removing Communication Barriers for...
Web page | 2016-03-30
How to design for accessibility
Principles of universal design and guidelines
List of Canadian Standards Association accessibility standards
Partial list of items included in CAN/CSA-B651 Accessible Design for the Built Environment
Standards for the accessibility of terminals...
Web page | 2016-01-20
Types of commonly-used assistive devices
Assistive devices and technical aids
Assistive listening devices
Assistive Devices and Technical Aids
Assistive Listening Systemssystems that are used to augment regular audio systems – primarily used by persons who are Deaf...
Web page | 2016-01-20
Licensing and charters
licence@otc-cta.gc.ca
Financial evaluation division
Financial-Evaluation@otc-cta.gc.ca
International agreements
Accords.Agreements@otc-cta.gc.ca
Web page | 2017-05-12
For certain accessibility features, carriers are invited to refer to the Canadian Standards Association Standard CAN/CSA-B651 Barrier-free Design and, where it is appropriate to do so, to adopt the technical specifications contained in it.
This information is referenced in Passenger Rail Car...
Web page | 2016-01-21
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