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Quarterly Financial Report for the quarter ended December 31, 2019
Management Statement for the Quarter Ending December 31, 2019 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2020-02-28
Canadian Transportation Agency issues temporary exemptions to certain Air Passenger Protection Regulations provisions to address the COVID-19 pandemic
March 13, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today took steps to address the major impacts that the COVID-19 pandemic is having on the airline industry. The Air Passenger Protection Regulations (APPR) set air carriers' obligations to...
News | 2020-03-13
COVID-19 and CTA Services
During these difficult times, the Canadian Transportation Agency (CTA) continues to maintain its normal operations while our employees practice social distancing. Our dedicated employees are working remotely and are available through electronic means to provide service. You can continue to request...
Web page | 2020-03-25
Statement on Vouchers
This non-binding statement on vouchers was issued on March 25, 2020, in the face of unprecedented and extraordinary circumstances impacting domestic and international air travel. Because the law does not require airlines to include refund provisions in their tariffs for flights that are cancelled...
Web page | 2020-03-25
CTA announces Volume-Related Composite Price Indices for Crop Year 2020–2021 for CN and CP
April 30, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.4202 and the Canadian Pacific Railway Company (CP) at 1....
News | 2020-04-30
Accessible Transportation Guides - Introduction
Read the pdf (322 KB) Watch the ASL video Introduction ASL version of Accessible transportation guides - Introduction End of ASL videos - Accessible transportation guides - Introduction   Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
Read the pdf (526 KB) Watch the American Sign Language (ASL) videos 1. Purpose ASL version of chapter 1. Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: When advance notice is not required   This...
Publication | 2020-05-01
American Sign Language version : Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide
The following American Sign Language videos are alternate formats of the Advance Notice/Supporting Documentation Requesting Services for Persons with Disabilities: A Guide Alternate formats available PDF - Audio - ASL - LSQ Chapter 1 - Purpose...
Web page | 2020-05-01
Curbside assistance: A guide
Read the pdf (433 KB) Watch the ASL videos 1. Purpose ASL version of Chapter 1. Purpose Continue to the next video: Terminal operator curbside assistance obligations   This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Severe allergies: A Guide
Read the pdf (510 KB) Watch the ASL videos 1.Purpose ASL version Chapter 1. Purpose Continue to the next video: Chapter 2. Who is considered to be a person with a disability   This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01

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