Agency site

Travelling with severe allergies
Watch the ASL video   Allergy buffer zones ASL version of Allergy buffer zones   End of ASL videos - Travelling with severe allergies   If you have a severe allergy, let your carrier know well in advance of your travel but, at a minimum, 48 hours...
Web page | 2020-12-03
Reservation checklist for persons with disabilities: A step-by-step guide for planning your travel
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier. Remember: Advise carrier of the nature of your disability; Obtain written confirmation of services to be...
Web page | 2020-12-03
Take charge of your travel
Preparing to travel? These resources will help. They will give you some ideas about how to plan and conduct your journey. They describe services designed to facilitate barrier-free travel on airplanes, trains, ferries and buses that cross a provincial/territorial or Canadian border. These...
Web page | 2020-12-03
Financial Statements for the period ended March 31, 2020
Statement of Management Responsibility Including Internal Control Over Financial Reporting Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2020, and all information contained in these financial statements rests with the...
Publication | 2020-12-08
Consultation paper on requested temporary adjustments to the Air Passenger Protection Regulations
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
CTA Holds Public Consultation on Requests for Temporary Adjustments to the Requirements of the Air Passenger Protection Regulations
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
Public Consultation on Requests for Temporary Adjustments to the Air Passenger Protection Regulations
On December 11, 2020, the Canadian Transportation Agency (CTA) launched a consultation to hear from members of the public, consumer advocates and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations (...
Consultation | 2020-12-11
International Air Charters: A Guide
Read the pdf (408 KB) Introduction This guide is for airlines licensed by the Canadian Transportation Agency (CTA) to provide non-scheduled services to and from Canada ("licensees"). It explains the CTA's requirements for licensees that want to operate international charter flights. The...
Publication | 2020-12-14
Near Berth
Notices of Discontinuance | 2020-12-17
CTA launches consultation on new refund requirements
December 21, 2020 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) launched today a consultation seeking input from members of the public, consumer organizations, airlines and experts on a proposed regulation establishing additional refund obligations for...
News | 2020-12-21

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