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Departmental Results Report 2022-2023: Response to parliamentary committees and external audits
Response to parliamentary committees There were no parliamentary committee reports in 2022–23 requiring a response. Response to audits conducted by the Office of the Auditor General of Canada (including audits conducted by the Commissioner of the Environment and Sustainable Development) List of...
Web page | 2023-11-09
Departmental Results Report 2022–2023: Reporting on Green Procurement
This supplementary information table supports reporting on green procurement activities in accordance with the Policy on Green Procurement. Context As of 2021, the Canadian Transportation Agency is bound by the Federal Sustainable Development Act and is required to develop a Departmental...
Web page | 2023-11-09
Departmental Results Report 2022–2023
Read the pdf (770 KB) Message from the Chair and Chief Executive Officer During the 2022-2023 fiscal year, the Canadian transportation industry continued to recover from the COVID-19 pandemic's impacts and adapt to a continuously changing environment. The efficiency of the supply chain...
Publication | 2023-11-09
The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for violations of the Accessible Transportation for Persons with Disabilities Regulations
November 9, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Administrative monetary penalty - Air Canada - $110,000 - Issuance: November 9, 2023 Enforcing Compliance – enforcement actions and types of violations Compliance and Enforcement Policy...
News | 2023-11-09
Air Canada
(1) On or about June 13, 2023, at Toronto Pearson International Airport, Air Canada failed to provide to a person with a disability (392YSP) any passenger seat adjacent to their passenger seat that is needed to provide sufficient floor space for their service dog, if because of the size of the...
Enforcement Actions | 2023-11-09
Air travel complaints per 100 flights – by airline – July 2022 to September 2023
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-11-08
Air travel complaints per 100 flights, by airline, April 2022 to June 2023
Context The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2023-11-07
Departmental Sustainable Development Strategy 2023 to 2027
Read the pdf (1.4 MB) Executive Summary The Canadian Transportation Agency (the Agency) is committed to advancing sustainable development and contributing to the Government of Canada’s sustainable development goals and targets. While this is the Agency’s first formal Departmental...
Publication | 2023-11-02
Air Transat A.T. Inc.
(A) Pursuant to section 180 of the Canada Transportation Act, SC 1996, c 10 (CTA), a designated enforcement officer has issued this notice of violation believing Air Transat A.T. Inc. has committed 73 violations of failing to provide passengers (DM99TS), (COUIK8), (RPCNLC), (7TOGS2), (SUAT9W), (...
Enforcement Actions | 2023-11-01
Access to Information and Privacy
Completed access to information requests The Agency posts summaries of completed access to information requests processed by its Access to Information and Privacy (ATIP) group on the Open Information portal of the Government of Canada. Related information Sources of federal government...
Web page | 2023-10-30

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